Online Pickup Clerk

Meijer•Ontario, OH

10d•Onsite

About The Position

The Online Pickup Clerk fulfills customers’ online curbside orders and supports customer loyalty and satisfaction by providing fast, friendly, and accurate order fulfillment and payment collection. The role involves working with customers, team members, and leadership to create an easy shopping experience, while following store procedures and food safety guidelines. Other duties may be assigned or required.

Requirements

High school graduate or equivalent.
Ability to learn new technologies quickly.
Strong communication skills.
General awareness of food safety regulations.
Detail-oriented and organized.
Ability to follow procedures in an organized and efficient, process-driven manner.

Nice To Haves

1–3 years of experience in a Meijer store.
Past cashier experience.

Responsibilities

Provide courteous, friendly service to customers in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, team members, and leadership.
Resolve customer complaints promptly, contacting leadership when needed.
Receive the day's workflow from the dashboard and fulfill orders.
Select products within the store and bag them according to bagging standards.
Store products correctly in the staging area while following food safety guidelines.
Greet customers at curbside pickup and collect payment for their orders.
Maintain a clean and neat work environment.
Perform other duties as assigned or required.