Online Pickup Clerk

Meijer•Ontario, OH

11d

About The Position

The Online Pickup Clerk is responsible for fulfilling customers’ online curbside orders. The role supports customer loyalty and satisfaction by providing fast, friendly, accurate order fulfillment and payment collection at the curbside pickup area. The clerk receives the day’s workflow through a dashboard, selects and bags products according to standards, stores orders in the staging area while following food safety guidelines, and greets customers and collects payment. The role also involves maintaining a clean work environment and positive relationships with customers, team members, and leadership. Other duties may be assigned or required.

Requirements

High school graduate or equivalent.
Ability to learn new technologies quickly.
Strong communication skills.
General awareness of food safety regulations.
Detail-oriented and organized.
Able to follow procedures in an organized and efficient, process-driven manner.

Nice To Haves

1–3 years of experience in a Meijer store.
Past cashier experience.

Responsibilities

Provide fast, friendly, and accurate order fulfillment and collect payment at the curbside pickup area.
Maintain positive working relationships with customers, team members, and leadership.
Treat customers courteously in person and on the phone, and respond to their questions and needs.
Resolve customer complaints promptly, contacting leadership when needed.
Receive the daily workflow from the dashboard and fulfill orders.
Select products in the store and bag them according to bagging standards.
Store products correctly in the staging area while following food safety guidelines.
Greet customers and take payment for orders.
Maintain a clean and neat work environment.
Perform other duties as assigned or required.