Online Learning Assistant (OLA) - Center for Teaching and Learning

The University of New Mexico • Albuquerque, NM

1d

About The Position

This position is for Spring 2027 hiring only. The Center for Teaching and Learning (CTL) hires Online Learning Assistants (OLAs) to provide academic support to UNM students enrolled in specific online undergraduate courses in Canvas. OLAs are students who have previously completed the course they support or excel in the subject area. They mentor and tutor students, offering guidance and course-related assistance under the supervision of the course instructor and OLA supervisor.

As members of the CTL team, OLAs attend mandatory weekly training focused on effective student-learning facilitation and may participate in additional professional development. OLAs must be available Fridays from 3:00 to 4:30 p.m.

Requirements

• Must be a UNM student enrolled in undergraduate classes.
• Must have previously completed the course to be supported or excel in the relevant subject area.
• Must be available Fridays from 3:00 to 4:30 p.m.
• Must participate in mandatory weekly training.

Responsibilities

• Work directly with the course instructor to provide customized student support.
• Facilitate student learning by helping students understand their learning process, redirecting questions, and modeling metacognitive strategies.
• Help students develop transferable academic skills and best practices for success in online learning environments.
• Create a welcoming and inclusive environment.
• Plan and conduct learning sessions at the instructor's request.
• Help students navigate fully online courses in Canvas.
• Identify and create electronic resources, including study guides, discussion posts, announcements, and video tutorials.
• Collect and submit data according to OLA team data-submission guidelines.
• Participate in the CTL training program and professional development opportunities; weekly training is mandatory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed