Online Teaching and Learning Support Specialist

University of Montana • Helena College Donaldson Campus, MT

6d • Onsite

About The Position

Helena College University of Montana is seeking a full-time Online Teaching and Learning Support Specialist to support instructors in developing high-quality courses across delivery formats and to serve on the eLearning & Faculty Development team. Reporting to the Director of eLearning & Faculty Development, the Specialist assists faculty with effective course design and educational technology, supports online learning and learners, and collaborates with the Director to provide professional development for faculty, staff, and students. The position calls for initiative, independent decision-making, and a commitment to an inclusive and welcoming environment that respects diversity.

This on-campus, in-person position is based in Helena, Montana, and supports the Donaldson and Airport campuses. It is highly interactive and involves regular engagement with faculty and students. Flexible working hours are available. The position does not supervise or manage classified staff members or contract professional employees.

Requirements

• Bachelor’s degree in Education or a related field, such as instructional design, curriculum development, educational technology, online education, adult learning, or higher education.
• Ability to maintain a regular physical presence on the Helena College campus.
• Must be eligible to work in the United States upon hire; sponsorship is not available.
• Complete application must include a letter of interest addressing relevant qualifications and experience, a detailed resume, transcripts (unofficial transcripts acceptable with application; official transcripts due upon hire), and contact information for three professional references.

Nice To Haves

• Master’s degree in Education, Instructional or Educational Technology, Curriculum Development, or a related field; or significant teaching experience in higher education.
• At least one year of relevant teaching experience, preferably online and in higher education.
• Experience designing and developing engaging learning materials and online curricula, including assessments, outcome mappings, and multimedia, using instructional design principles and collaborating with subject matter experts.
• Experience in project management and designing and delivering training for adult learners.
• Demonstrated experience teaching and developing courses within a learning management system, preferably Canvas.
• Familiarity with Montana University System policies and procedures related to online education and curriculum development.
• Experience creating ADA- and 508-compliant content.

Responsibilities

• Collaborate with subject matter experts to design engaging, accessible, and outcome-aligned courses.
• Develop clear, inclusive learning materials in multiple formats, including text, video, audio, visual, and AI-assisted materials.
• Coordinate with Directors or Lead Faculty to develop course templates for programs or specific courses.
• Participate in course design reviews and revise courses across modalities as needed.
• Provide training and individualized support on course design, instructional technologies, and effective online teaching practices.
• Partner with departments to promote faculty development initiatives focused on student engagement and success.
• Support instructors in using the learning management system and related instructional technology tools.
• Assist with onboarding and orienting new adjunct and full-time faculty, especially those teaching online.
• Collaborate with campus stakeholders to enhance the online learning experience and support online student success.
• Develop strategies to build community among online learners and support retention and completion.
• Create support networks and outreach initiatives for online courses and programs, including collaboration with advisors and high school counselors.
• Advocate for online students to ensure equitable access to resources and services.
• Serve as an academic coach, proactively connecting with online students and their advisors based on individual progress indicators.
• Create and maintain documentation, tutorials, and training resources for course design and online teaching and learning.
• Perform additional duties as assigned.

Benefits

• Comprehensive group insurance benefits program, including medical plan options with prescription drug and dental plan.
• Vision exam coverage.
• Employee assistance program (EAP).
• Retirement plan.
• Life and disability insurance options.
• Flexible spending and dependent care account options.
• Optional long-term care insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level