Online Learning Assistant (OLA) - Center for Teaching and Learning

University of New Mexico • Albuquerque, NM

2d

About The Position

This application is for Spring 2027 hiring only. The Center for Teaching and Learning (CTL) provides student learning assistance to UNM students enrolled in undergraduate classes, with the mission of enriching the academic climate at UNM and creating lifelong learners.

Online Learning Assistants provide academic support in Canvas to students enrolled in specific online courses. OLAs are students who have previously completed the course they support or excel in the subject area. They serve as mentors and tutors, providing guidance and course-related assistance under the supervision of the course instructor and OLA supervisor. As members of the CTL team, OLAs participate in mandatory weekly training focused on developing effective student-learning facilitation skills. Friday afternoon availability from 3:00 to 4:30 p.m. is required.

Requirements

• Applicants must be UNM students enrolled in undergraduate classes.
• Applicants must have previously completed the course they will support or excel in the subject area.
• Must be available for mandatory weekly training on Friday afternoons from 3:00 to 4:30 p.m.

Nice To Haves

• Compassionate
• Empathetic
• Intentional
• Adaptable
• Attentive to detail
• Encouraging
• Strengths-based

Responsibilities

• Work directly with the course instructor to provide customized support for students.
• Facilitate student learning by helping students understand their learning process, redirecting questions, and modeling metacognitive strategies.
• Help students develop transferable academic skills and best practices for success in online learning environments.
• Create a welcoming and inclusive environment.
• Plan and conduct learning sessions at the instructor's request.
• Understand and guide students in navigating a fully online course in Canvas.
• Identify and create electronic resources such as study guides, discussion posts, announcements, and video tutorials.
• Collect and submit data according to OLA team data submission guidelines.
• Participate in the CTL training program and professional development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed