Online Enrollment Services Specialist
About The Position
AO Globe Life is hiring an Online Enrollment Services Specialist to support individuals and families across the U.S. through virtual consultations and enrollment guidance for supplemental benefits. The role is fully remote and is presented as an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. The specialist conducts consultations with clients via Zoom, provides client-first service, helps clients explore benefit options suited to their needs, develops long-term client relationships, and guides clients through enrollment. The role also involves maintaining accurate digital documentation and managing follow-up communication. Inbound client interest is provided, so cold outreach is not required. The opportunity includes training, mentorship, licensing guidance, and ongoing professional development. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. Licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed during hiring and onboarding.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Be self-motivated, organized, and able to work independently.
- Have excellent interpersonal and communication abilities.
- Be capable of obtaining the required licensing, if applicable.
- Have a reliable high-speed internet connection, a computer or laptop, and a webcam.
- Be comfortable in virtual meetings and familiar with digital tools.
- Provide a professional remote workspace.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Be coachable and comfortable with a performance-based career.
Nice To Haves
- Prior customer service or consultative experience is a plus but is not required.
- A service-minded, mission-driven attitude.
- Interest in professional growth and advancement.
Responsibilities
- Conduct virtual consultations with clients via Zoom.
- Provide attentive, client-first service.
- Help clients explore supplemental benefit options tailored to their needs.
- Develop strong, long-term relationships with clients.
- Maintain accurate digital documentation and manage follow-up communication.
- Guide clients through enrollment with clarity and professionalism.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- Renewal-based income growth opportunities.
- A path into leadership.
- 100% remote work with flexible hours.
- Weekly pay tied to performance.
- Monthly and quarterly performance bonuses.
- Equity opportunity (3%) for qualifying team members.
- Full licensing and training support included.
- Mentorship and ongoing professional development.
- Inbound client interest; no cold outreach.
- Collaborative, people-first team environment.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
