Online Client Policy Advisor
About The Position
AO Globe Life is hiring an Online Client Policy Advisor for a fully remote, independent-contractor opportunity serving clients across the United States. The role focuses on client-centered service, guiding individuals and families through personalized supplemental benefit options, and supporting enrollment from consultation through completion. Client consultations are held virtually using Zoom, and the advisor maintains digital documentation and follows up with clients. The position includes training, mentorship, licensing guidance, and ongoing professional development. Client interest is inbound, and the role does not involve cold calling. Compensation is commission-based and performance-driven rather than hourly or salaried, with weekly pay tied to performance, monthly and quarterly bonuses, and potential renewal-based income growth. Qualifying team members may have an equity opportunity. Advancement pathways into leadership are available. Candidates must provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace; complete required training and virtual meetings; and obtain the appropriate state Life & Health Insurance License before conducting licensed activities. Applicable pre-licensing coursework, examinations, and state licensing requirements are at the candidate’s expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Be self-motivated, coachable, and comfortable working independently.
- Have strong organizational, communication, and interpersonal skills.
- Have a service-minded, mission-driven attitude.
- Be confident in virtual meetings and familiar with digital tools.
Nice To Haves
- Prior customer service or consultative experience is a plus but is not required.
- The opportunity is described as well suited to new or upcoming graduates in business, marketing, or communications.
Responsibilities
- Deliver excellent, client-centered service.
- Guide individuals and families through personalized supplemental benefit options.
- Conduct virtual client consultations using Zoom.
- Support the enrollment process from start to finish with professionalism.
- Develop strong, long-term relationships with clients.
- Maintain accurate digital documentation and manage follow-up communication.
- Complete required training and participate in virtual meetings.
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
Benefits
- Full training, mentorship, licensing guidance, and ongoing professional development are provided.
- Fully remote work with a flexible schedule.
- Inbound-only client interest; no cold calling.
- Monthly and quarterly bonuses.
- Clear advancement pathways into leadership roles.
- Equity opportunity (3%) for qualifying team members.
- Opportunities for renewal-based income growth.
- Weekly pay tied to performance.
- Supportive, people-first team culture.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
