Online Boat Sales Consultant

Bass Pro Shops • Springfield, MO

18h

About The Position

The Online Boat Sales Consultant performs selling and customer service activities to help boat and ATV customers make informed buying decisions. The role responds to incoming phone, email, and website sales requests from White River Marine Group websites and facilitates product sales between manufacturing locations and company-owned or independent dealers. The position operates under general supervision using established procedures, with occasional independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices.

Requirements

• High school diploma or equivalent.
• Ability to multitask across various communication platforms.
• Good time management skills.
• Strong verbal and written communication skills.
• Customer service skills.
• Ability to calculate figures such as discounts and percentages.
• Ability to operate a computer and software applications such as Microsoft Office Suite.

Nice To Haves

• Associate degree in Business preferred.
• One to two years of sales experience preferred.

Responsibilities

• Provide customer service in communications to promote a pleasant and productive shopping experience.
• Answer incoming sales requests by phone or web applications and respond in a timely manner.
• Determine potential customers’ boating and/or ATV needs and provide information to support informed buying decisions.
• Coordinate approved sales with customers’ preferred delivering dealerships.
• Remit club card sales for participating dealerships during sale events.
• Develop and track application status after submission and delivery.
• Maintain current product knowledge using available resources, including product brochures, the internet, and product information training meetings.
• Stay aware of advertised items, current pricing structures, and promotions.
• Stay current on and adhere to selling skills training and direction.
• Assist in obtaining credit applications and/or cash sales.
• Maintain confidentiality of sensitive and personal information.
• Complete all required sales paperwork accurately.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED