Oncology Territory Account Specialist, Solid Tumor – Des Moines

Novartis•Iowa City, IA

7d•Remote

About The Position

Novartis is hiring an Oncology Territory Account Specialist, Solid Tumor, to support key accounts in an assigned geography. This is a field-based and remote opportunity. The specialist serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to help improve patient outcomes. The role balances demand generation with strategic account engagement, applying clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omnichannel engagement. The position will be leveled according to experience. Novartis does not offer relocation support or visa sponsorship for this role. The employee must successfully complete initial training, including home study, of no more than eight hours per day and 40 hours per week.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed sales teams; relevant experience in medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors is also welcomed.
Demonstrated consistent high performance and experience navigating and selling to large accounts and key customers.
Strong analytical skills to seek, prioritize, and apply information to solve problems and meet key customer needs.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: at least two years of experience in a relevant sector or a sales role of similar complexity within the last five years, with ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Senior Territory Account Specialist level: at least five years of experience in a relevant sector or a sales role of similar complexity within the last five years, with ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Associate Territory Account Specialist level: applicants with limited prior sales experience are encouraged to apply; alternatively, recently separated U.S. military candidates should have at least four years of military service in a leadership capacity.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on health care providers for sophisticated products or reimbursement pathways.
For Associate Territory Account Specialist level, experience in the two-year Novartis Sales Internship Program is preferred.
For Associate Territory Account Specialist level, demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities is preferred.

Responsibilities

Navigate and resolve account challenges with tailored solutions that meet customer needs.
Develop a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to address complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omnichannel strategies to personalize outreach and engage customers virtually and face to face.