Oncology Territory Account Specialist, Solid Tumor – Des Moines

Novartis•Iowa City, IA

6d•Remote

About The Position

The Oncology Territory Account Specialist is a field-based and remote role supporting key accounts in an assigned geography. Serving as the primary point of contact for accounts and health care providers, the specialist builds relationships, identifies shared priorities, and connects customers with Novartis resources to support patient outcomes. The role combines demand generation with strategic account engagement, clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel customer engagement. The position is filled at a level commensurate with experience. The employee must live within the territory or within a reasonable daily commuting distance of 50 miles from its border and travel 60–80% across a broad geography. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. Novartis does not provide relocation support or visa sponsorship for this role. The individual hired must successfully complete initial training, which may include home study and is limited to eight hours per day and 40 hours per week. Customer-facing employees must comply with customer credentialing requirements, which may include COVID-19 vaccination, subject to applicable law and reasonable accommodations.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from other complex sales environments may also qualify.
A consistent record of high performance and experience navigating and selling to large accounts and key customers.
Self-starter with analytical ability to seek, prioritize, and apply relevant information to solve problems and meet key customer needs.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license.
For Territory Account Specialist level: 2+ years of experience in a relevant industry or similarly complex sales role within the last five years.
For Senior Territory Account Specialist level: 5+ years of experience in a relevant industry or similarly complex sales role within the last five years.
For Associate Territory Account Specialist level: recently separated from the U.S. military with 4+ years of leadership service, or limited prior sales experience.
Ability to collaborate and work cross-functionally in a matrix environment and communicate clinical product information for Territory and Senior Territory Account Specialist levels.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on health care providers for a sophisticated product or reimbursement pathway.
For Associate Territory Account Specialist applicants: experience in the two-year Novartis Sales Internship Program.
For Associate Territory Account Specialist applicants: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges to meet customer needs with effective, tailored solutions.
Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to address customer needs with urgency.
Provide real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.