Oncology Territory Account Specialist, Solid Tumor – Boston South
About The Position
This field-based and remote role supports key accounts in an assigned territory. The Territory Account Specialist is the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement, using clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The role does not offer relocation support or visa sponsorship. The position may be filled at an associate, territory, or senior level, commensurate with experience. The specialist develops tailored account solutions, builds strategic territory plans, partners with teammates and cross-functional colleagues, and uses market knowledge, data, and digital tools to guide customer engagement. It requires travel across a broad geography, with driving and/or flying within the territory.
Requirements
- Bachelor’s degree from a four-year college or university.
- Relevant experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sales may also qualify.
- Demonstrated consistent high performance and experience navigating and selling to large accounts and key customers.
- Analytical, self-directed approach to finding, prioritizing, and applying information to solve customer problems.
- Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
- Residence within the territory or within a reasonable daily commute of 50 miles from its border.
- Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
- Valid, fully unrestricted driver’s license; driving is an essential function of the role.
- Territory Account Specialist level: 2+ years of relevant experience in the listed industries or a sales role of similar complexity within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
- Senior Territory Account Specialist level: 5+ years of relevant experience in the listed industries or a sales role of similar complexity within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
- Associate Territory Account Specialist level: recently separated from the U.S. military with 4+ years of leadership service, or limited prior sales experience.
- For field roles with a dedicated training period, successful completion of initial training, including home study, of no more than eight hours per day and 40 hours per week.
Nice To Haves
- Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for products with sophisticated reimbursement pathways.
- For Associate-level candidates: experience in the two-year Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurriculars.
- For Associate-level candidates: strong collaboration and cross-functional skills in a matrix environment and ability to communicate product information effectively.
Responsibilities
- Navigate and resolve account challenges with effective, tailored solutions.
- Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
- Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
- Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
- Facilitate planning sessions with stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work with Patient Specialty Services (PSS) to provide a seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.
- Travel 60–80% across a broad geography, driving and/or flying within the territory.
Benefits
- Comprehensive health, life, and disability benefits.
- 401(k) with company contribution and match.
- Performance-based cash incentive.
- Depending on role level, eligibility to be considered for annual equity awards.
- Generous time-off package including vacation, personal days, holidays, and other leaves.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
