Oncology Territory Account Specialist, Solid Tumor – Boston South

Novartis•Boston, MA

4d•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned geography. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to help improve patient outcomes. The role balances demand generation with strategic account engagement through clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The role may be filled at the Associate, Territory, or Senior Territory Account Specialist level, depending on experience. The candidate must live within the territory or within a reasonable daily commuting distance of 50 miles from its border. The position requires travel of 60–80% over a broad geography, including driving and/or flying. Driving is an essential function, and a fully valid, unrestricted driver’s license is required. Novartis cannot provide relocation support or sponsor visas for this position. Customer-facing employees must follow customers’ credentialing guidelines, which may require COVID-19 vaccination. For field roles with a dedicated training period, the employee must successfully complete initial training, including home study, limited to eight or fewer hours per day and forty or fewer hours per week.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; relevant experience in other complex sales environments may also qualify.
Proven record of consistent high performance and experience navigating and selling to large accounts and key customers.
Self-starter with analytical ability to seek, prioritize, and apply information to solve key customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Associate level: recently separated from the U.S. Military with at least four years of military service in a leadership capacity, or limited prior sales experience. Ability to collaborate in a matrix environment and communicate product information effectively.
Territory level: at least two years of relevant experience within the last five years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors, or a similarly complex sales role. Ability to collaborate in a matrix environment and communicate clinical product information.
Senior level: at least five years of relevant experience within the last five years in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors, or a similarly complex sales role. Ability to collaborate in a matrix environment and communicate clinical product information.
For field roles with a dedicated training period, successfully complete initial training, including home study, of eight or fewer hours per day and forty or fewer hours per week.

Nice To Haves

Experience across therapeutic groups and disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for a sophisticated product or reimbursement pathway.
Associate level: preferred experience in the two-year Novartis Sales Internship Program.
Associate level: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Develop a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to address complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.