Oncology Sales Specialist, CAR-T (Richmond, VA) – Johnson & Johnson Innovative Medicine

Johnson & Johnson•Richmond, VA

2d•Onsite

About The Position

The Oncology Sales Specialist (OS) is a field-based role supporting the CAR-T franchise in the Richmond, Virginia territory, including Fairfax County, and reports to a District Manager. The OS develops relationships with CARYKTI® Certified Treatment Centers (CTCs), serving as their primary J&J contact, and is responsible for appropriate therapy utilization and a seamless customer experience. The role also engages community practices and other stakeholders in the Relapse Refractory Multiple Myeloma (RRMM) market to build product and referral-process awareness through education. The specialist drives sales and demand for J&J oncology therapeutics, including multiple myeloma CAR-T therapy, by building account strategies, educating healthcare professionals, understanding clinical and market dynamics, and providing customer support. The role works closely with internal cross-functional partners and may collaborate with outside partner companies. It requires regular territory travel, including possible overnight and weekend travel, and may involve representing J&J at local or national events.

Requirements

Bachelor’s degree.
Oncology specialty sales experience and/or major hospital account sales experience.
At least five years of direct pharmaceutical or biologic/biotech selling experience with documented sales success and achievement of targets, or relevant clinical experience.
Experience in hospital and large-account sales, understanding complex reimbursement and managed-care dynamics, and a documented record of successful sales performance in a competitive environment.
Valid driver’s license and ability to travel as necessary, including overnight and/or weekend travel.
Ability to reside in the territory or relocate to it.
Ability to use virtual technology effectively and a history of engaging customers in virtual face-to-face interactions.
Ability to travel up to 60%, depending on territory size, account locations, and residence.
Strong relationship-building skills and ability to identify key decision-makers.
Strong achievement orientation and motivation to meet and exceed goals.

Nice To Haves

Specialty sales experience and understanding of the oncology market, particularly hematology, cell therapy, and/or rare disease.
Previous product launch experience in a highly competitive environment.
Multiple myeloma experience.
Strong clinical understanding of cell therapy and ability to manage complex treatment logistics.
Experience in hospital and large-account sales, including handling complex reimbursement issues.
Commitment to learning emerging technologies such as AI through exploration, iteration, and applying new tools over time.

Responsibilities

Sell current and potential new oncology therapeutics and fulfill sales strategies, including achieving sales quotas and driving CAR-T brand choice and demand.
Develop relationships with CTCs and serve as their primary J&J contact; routinely engage clinical, financial, and operational stakeholders to educate them on CAR-T therapy and share approved messaging and clinical data.
Educate community-based providers about CAR-T therapy, the product, and the referral process.
Conduct territory business analysis and prospect for new business; identify key accounts and healthcare professionals and develop account strategies and business plans with the District Manager.
Prepare customer-specific pre- and post-call plans, including objectives, probes, and supporting materials.
Build customer dedication, cultivate new relationships, identify decision-makers, and provide exemplary customer service.
Deliver targeted sales messages using accurate clinical information and approved sales and marketing materials; execute local marketing strategies.
Develop knowledge of products, competitors, disease states, clinical and technical information, health economics, reimbursement, managed care, specialty pharmacies, patient mix, and treatment protocols.
Understand account structures and stakeholder roles, including physician hierarchies, pharmacy personnel, and clinical nursing staff; navigate account needs and triage issues to appropriate internal teams.
Collaborate with Marketing, Medical Affairs, Market Access, Operations, Quality, J&J colleagues, and potentially outside partner companies to address customer needs and support account projects.
Share timely insights from healthcare professional interactions, account trends, and potential changes in the therapeutic landscape with cross-functional teams and management.
Participate in grassroots advocacy and engagement activities aligned with regional and national initiatives; understand geographic opportunities and challenges.
Identify opportunities and resolve issues, communicating proactively with marketing and sales management.
Prepare territory budget plans for customer contacts, unrestricted educational grants, speaker events, and other external expenditures.
Represent J&J at national and local symposiums or conventions.
Attend required sales meetings, complete training and administrative responsibilities on time, and meet healthcare compliance, expense-reporting, call-reporting, and other requirements.
Use resources appropriately and work with urgency in a fast-paced, entrepreneurial environment.