Neuroscience Sales Specialist (Hampton, VA) – Johnson & Johnson Innovative Medicine

Johnson & Johnson•Hampton, VA

About The Position

Johnson & Johnson Innovative Medicine is hiring a Neuroscience Sales Specialist to support clients and patients in the Hampton, Virginia territory. The position may be considered at multiple levels within the same sales job family; final leveling and title depend on the candidate’s experience, skills, and demonstrated capabilities. The role supports patient-focused customer engagement and territory execution. The specialist develops expertise in the Neuroscience portfolio, including Caplyta, and uses approved clinical and business knowledge to support appropriate customer engagement and patient-centered outcomes. The role works with healthcare professionals, stakeholders, and internal partners across face-to-face, virtual, and digital channels, while following healthcare compliance policies and information-sharing guidelines. The position requires living in or being willing to relocate to the territory, holding a valid U.S. driver’s license, and being able to travel up to 50%, potentially including overnight and weekend travel. Compensation is adjusted based on relevant experience, education, and sales experience.

Requirements

Bachelor’s degree required.
Valid driver’s license issued in one of the 50 United States.
At least three years of relevant experience in healthcare sales, account management, customer-facing roles, business-to-business sales, or recent transition from Active-Duty Military.
Ability to travel up to 50%, which may include overnight and weekend travel.
Must live in the territory or be willing to relocate to it.
Experience using a structured sales approach, adapting engagement to customer needs, and confirming clear next steps to advance appropriate adoption.
Experience identifying account obstacles, gathering key information, determining next steps, and escalating appropriately when needed.
Experience building trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
Experience creating and executing a territory or account plan by setting priorities, aligning activities to goals, and adjusting based on insights and results.
Experience partnering across internal teams by engaging relevant stakeholders, sharing information, and coordinating actions to improve customer experience.
Ability to identify relevant information and relationships among data, interpret business data in graphs, tables, and reports, and develop data-driven solutions using appropriate analysis.

Nice To Haves

MS, MBA, or PhD.
Experience in the Neuroscience therapeutic area.
Experience working in complex accounts, institutional environments, or integrated delivery networks.
Experience navigating payer access, reimbursement, affordability, or other dynamics affecting appropriate utilization.
Demonstrated track record of consistently achieving sales goals in a competitive selling environment.
Demonstrated ability to influence internal and external stakeholders in support of coordinated customer engagement.
Commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.
Experience communicating clinical and scientific information using approved materials, accurately explaining evidence, and tailoring messaging to customer priorities within guidelines.

Responsibilities

Engage healthcare professionals and stakeholders using customer-specific approaches aligned with practitioner priorities, institutional needs, and patient outcomes.
Develop expertise in the Neuroscience portfolio, including Caplyta, and apply approved clinical and business knowledge to customer engagement, territory priorities, and patient-focused outcomes.
Communicate approved clinical and scientific information using authorized materials and follow information-sharing policies.
Develop and execute strategic pre-call and account plans, review progress regularly, and align actions with territory, district, regional, and national goals.
Identify, prioritize, and engage key business stakeholders, tailoring messages and resources to their roles.
Optimize selling time and stakeholder access across accounts and care settings.
Analyze business and market data to identify opportunities, assess performance, and adjust execution strategies.
Apply knowledge of payer access, affordability, and reimbursement dynamics to support appropriate utilization.
Build trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
Conduct two-way clinical and scientific discussions that address customer needs, support informed decision-making, and build long-term trust.
Collaborate with internal partners to coordinate customer engagement across available face-to-face, virtual, and digital channels.
Collaborate with customers and internal partners to support patient-centered care, coordinated treatment planning, and appropriate therapy utilization and adherence.
Partner across functions to deliver a consistent customer experience and achieve business objectives.
Share field insights and observations to inform planning, prioritization, and continuous improvement.
Adhere to all Health Care Compliance policies and guidelines.
Use CRM and approved AI-enabled tools where available to strengthen prioritization, planning, and follow-through while maintaining privacy, data integrity, and policy alignment.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability insurance
Business accident insurance
Group legal insurance
Pension plan
401(k) savings plan
Long-term incentive program
Vacation: 120 hours per calendar year
Sick time: 40 hours per calendar year (56 hours for employees residing in Washington State)
Holiday pay, including floating holidays: 13 days per calendar year
Work, Personal and Family Time: up to 40 hours per calendar year
Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement
Condolence leave: 30 days for an immediate family member and 5 days for an extended family member
Caregiver leave: 10 days
Volunteer leave: 4 days
Military spouse time off: 80 hours