Neuroscience Sales Specialist (Hampton, VA) – Johnson & Johnson Innovative Medicine

Johnson & Johnson Innovative Medicine•Hampton, VA

2d•$79,000 - $176,000

About The Position

Johnson & Johnson Innovative Medicine is seeking a Neuroscience Sales Specialist to support healthcare clients and patients in the Hampton, Virginia territory. The position may be considered at multiple levels within the same sales job family; final level and title will depend on the candidate’s experience, skills, and demonstrated capabilities. The role supports the Neuroscience portfolio, including Caplyta, and focuses on customer-driven execution that puts patients first. The specialist engages healthcare professionals and other stakeholders, communicates approved clinical and scientific information, and develops customer-specific approaches aligned with practitioner priorities, institutional needs, and patient outcomes. The position also involves strategic territory and account planning, analysis of business and market data, and collaboration with customers and internal partners across available engagement channels. The specialist applies knowledge of payer access, affordability, and reimbursement dynamics to support appropriate utilization, adherence, and patient-centered care. The role uses CRM and approved AI-enabled tools where available, while following privacy, data-integrity, and policy requirements. The position requires adherence to Health Care Compliance policies and guidelines. The role may include additional duties as business needs evolve.

Requirements

Bachelor’s degree required.
Valid driver’s license issued in one of the 50 United States.
At least 3 years of relevant work experience in healthcare sales, account management, customer-facing roles, business-to-business sales, or recent transition from Active-Duty Military.
Ability to travel up to 50%, which may include overnight and weekend travel.
Must live in the territory’s geography or be willing to relocate there.
Experience using a structured sales approach, adapting engagement to customer needs, and confirming clear next steps to advance appropriate adoption.
Experience identifying account obstacles, gathering key information, determining next steps, and escalating appropriately when needed.
Experience building trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
Experience creating and executing a territory or account plan by setting priorities, aligning activities to goals, and adjusting based on insights and results.
Experience partnering across internal teams by engaging appropriate stakeholders, sharing relevant information, and coordinating actions that improve the customer experience.
Ability to identify relevant information and relationships between data points, and use business data in graphs, tables, and reports to derive insights and develop data-driven solutions.

Nice To Haves

MS, MBA, or PhD.
Experience in the Neuroscience therapeutic area.
Experience working in complex accounts, institutional environments, or integrated delivery networks.
Experience navigating payer access, reimbursement, affordability, or other dynamics affecting appropriate utilization.
Demonstrated track record of consistently achieving sales goals in a competitive selling environment.
Demonstrated ability to influence internal and external stakeholders to support coordinated customer engagement.
Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.
Experience communicating clinical and scientific information using approved materials, accurately explaining evidence, and tailoring messaging to customer priorities within guidelines.

Responsibilities

Engage healthcare professionals and stakeholders using customer-specific approaches aligned with practitioner priorities, institutional needs, and patient outcomes.
Develop expertise in the Neuroscience portfolio, including Caplyta, and apply approved clinical and business knowledge to customer engagement, territory priorities, and patient-focused outcomes.
Communicate approved clinical and scientific information using authorized materials and follow information-sharing policies.
Develop and execute strategic pre-call and account plans aligned with territory, district, regional, and national goals; review progress regularly.
Identify, prioritize, and engage key stakeholders who influence business, tailoring messages and resources to their roles.
Optimize selling time and stakeholder access across accounts and care settings.
Analyze business and market data to identify opportunities, assess performance, and adjust execution strategies.
Apply knowledge of payer access, affordability, and reimbursement dynamics to support appropriate utilization.
Build trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
Conduct two-way clinical and scientific discussions that address customer needs, support informed decision-making, and build long-term trust.
Collaborate with internal partners to coordinate customer engagement across face-to-face, virtual, and digital channels as available.
Collaborate with customers and internal partners to support patient-centered care, coordinated treatment planning, and appropriate therapy utilization and adherence.
Partner across functions to support shared accountability, a consistent customer experience, and business objectives.
Share field insights and observations to inform planning, prioritization, and continuous improvement.
Adhere to all Health Care Compliance policies and guidelines.
Use CRM and approved AI-enabled tools where available to strengthen prioritization, planning, and follow-through while maintaining privacy, data integrity, and policy alignment.
Perform additional duties as business needs evolve in alignment with business and enterprise priorities.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short- and long-term disability insurance
Business accident insurance
Group legal insurance
Pension plan
401(k) savings plan
Long-term incentive program
Vacation: 120 hours per calendar year
Sick time: 40 hours per calendar year; 56 hours per calendar year for employees residing in Washington State
Holiday pay, including floating holidays: 13 days per calendar year
Work, Personal and Family Time: up to 40 hours per calendar year
Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child
Condolence leave: 30 days for an immediate family member or 5 days for an extended family member
Caregiver leave: 10 days
Volunteer leave: 4 days
Military spouse time off: 80 hours