Oncology Patient Coordinator

Medical University of South Carolina • Charleston, SC

1d

About The Position

The Oncology Patient Care Coordinator at MUSC Hollings Cancer Center reports to the Navigation & Supportive Care Director. Under indirect supervision, the Oncology Navigator provides individualized assistance to patients and caregivers to help them overcome barriers in the healthcare system. The role promotes informed decision-making and timely access to quality patient care and serves as a communication link between multidisciplinary providers inside and outside MUSC during initial treatment planning.

Requirements

• Bachelor’s degree from an accredited university and two years of healthcare experience, or a high school diploma and five years of job experience in referral management, oncology navigation, or patient access.
• Considerable knowledge of complex medical terminology.
• Strong interpersonal skills and ability to establish and maintain collaborative relationships internally and externally.
• Strong organizational skills and ability to rapidly prioritize and reprioritize.
• Strong verbal and written communication skills.
• Ability to work autonomously and in teams.
• Critical-thinking skills and ability to multitask.

Responsibilities

• Assist patients in directing their healthcare experience through screening, reinforcement of the treatment plan, educational programs, and connections to health services and community resources.
• Serve as a patient liaison by helping patients and caregivers schedule services within the complex healthcare system.
• Advocate for patients’ healthcare needs by identifying and communicating care-intervention opportunities established by the RN Navigator or Coordinator, including identifying and addressing gaps in care.

What This Job Offers

• Job Type: Full-time