Oncology Clinical Scheduler

START Center for Cancer Research • Village of Lake Success, NY

1d • $23 - $27 • Onsite

About The Position

The START Center for Cancer Research (START), the world’s largest early-phase site network dedicated to oncology clinical research, is hiring a Clinical Scheduler. The role manages protocol-specific study schedules, including scheduling appointments and radiology procedures and booking hotel stays. This is an on-site position at 450 Lakeville Road, Entrance A, New Hyde Park, New York 11042, with a schedule of 8 a.m. to 5 p.m., Monday through Friday. The hourly pay range is $23–$27; base pay may vary based on market location and job-related knowledge, skills, and experience.

Requirements

• High school diploma or equivalent.
• One year of experience in an outpatient physician practice or healthcare setting.
• Effective communication skills and a collaborative attitude.
• Strong attention to detail.
• Knowledge of medical terminology related to scheduling study-specific procedures, such as CT/MRI/PET scans, biopsies, and eye exams.

Nice To Haves

• Oncology and/or research experience.

Responsibilities

• Manage protocol-specific study schedules, including scheduling appointments and radiology procedures and booking hotel stays.
• Schedule routine follow-up and treatment appointments.
• Manage external referrals and consults, handle no-shows, answer phone calls, and reschedule patients.
• Ensure prior authorizations are completed.
• Deliver quality services through consistent application of policies, procedures, protocols, and standards.
• Communicate with patients and visitors in a caring and respectful manner.
• Collaborate with care team members and anticipate their needs to ensure coordinated patient care.
• Use and maintain patient electronic medical records, including filing, faxing, and copying.
• Assist with ongoing quality improvements to provide efficient, cost-effective care.
• Participate in continuous education and training to maintain the skills, knowledge, and competency needed for the role.

Benefits

• 401(k) retirement savings plan with employer match.
• Eligibility for an annual performance bonus, based on role and company results.
• Generous paid time off and paid holidays.
• Medical, dental, and vision coverage, with optional insurance options.
• Company-paid life and disability insurance.
• Employee Assistance Program providing confidential, no-cost support for employees and their families from day one.
• Flexible FSA and HSA plans.
• A supportive environment that values balance, wellbeing, and flexibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED