Clinical Scheduler

BrightSpring Health Services • Winston-Salem, NC

10d

About The Position

The Clinical Scheduler provides administrative support to the agency by performing general office duties, including maintaining adequate supplies for staff and patient care. The role supports the clinical manager in managing patient schedules to ensure visits are completed according to ordered frequencies and regulatory requirements.

Requirements

• High school graduate or GED.
• Valid LPN license in the state of practice and the state of residence.
• Current CPR certification.
• At least one year of clinical experience.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and Internet Explorer, and ability to learn industry-specific software applications.
• Solid organizational skills, thoroughness, attention to detail, and ability to multitask while prioritizing effectively.
• Ability to work independently and in a team environment.
• Excellent oral, written, and interpersonal communication skills.
• Professional appearance and demeanor.
• Basic clinical skills.
• Ability to develop critical-thinking skills, research situations, solve complex problems, and address a variety of issues.

Nice To Haves

• Clinical experience in home health.
• At least two years of administrative experience in a healthcare environment.
• Home health and/or hospice experience.
• Sound knowledge of the framework, organization, and function of home care.

Responsibilities

• Greet visitors courteously, professionally, and in a timely manner.
• Answer incoming calls from patients, staff, physician offices, referral sources, and others, and transfer callers to the appropriate person or department.
• Take messages when needed and relay them to the appropriate person in a timely manner.
• Select an appropriate clinician for each patient assignment based on patient needs, location, and clinician skills.
• Maintain visit data in the electronic medical record.
• Maintain adequate supplies needed for staff and patient care.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED