Clinical Scheduler

START Center for Cancer Research • Miami, FL

13d • Onsite

About The Position

The Clinical Scheduler manages protocol-specific study schedules for the START Center for Cancer Research, including scheduling appointments and radiology procedures and booking hotel stays. The role supports oncology clinical research by coordinating patient scheduling and related administrative tasks while helping ensure quality, respectful, and coordinated patient care. This is an on-site position at 13400 S.W. 120th St, Suite 300-A, Miami, Florida 33186, with a schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday.

Requirements

• High school diploma or equivalent.
• One year of experience in an outpatient physician practice or healthcare setting.
• Effective communication skills and a collaborative attitude.
• Strong attention to detail.
• Knowledge of medical terminology related to scheduling study-specific procedures, such as CT/MRI/PET scans, biopsies, and eye exams.

Nice To Haves

• Oncology and/or research experience.

Responsibilities

• Perform administrative responsibilities, including scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients.
• Ensure prior authorizations are completed.
• Deliver quality services by consistently applying policies, procedures, protocols, and standards.
• Communicate with patients and visitors in a caring and respectful manner.
• Collaborate with other care team members and anticipate their needs to support coordinated patient care.
• Use and maintain patient electronic medical records, including filing, faxing, and copying.
• Assist with ongoing quality improvements to provide efficient, cost-effective care.
• Participate in continuous education and training to maintain the skills, knowledge, and competency needed for the role.

Benefits

• 401(k) retirement savings plan with employer match.
• Eligibility for an annual performance bonus, based on role and company results.
• Generous paid time off and paid holidays.
• Comprehensive medical, dental, and vision coverage, with optional insurance options.
• Company-paid life and disability insurance.
• Employee Assistance Program (EAP) providing confidential, no-cost support for employees and their families from day one.
• Flexible FSA and HSA plans.
• A supportive environment that values balance, wellbeing, and flexibility.
• A collaborative workplace that encourages continuous learning, professional growth, shared ideas, inclusivity, and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED