Oncology Scheduler - Coordinator

St. Joseph Medical Center•Tacoma, WA
•$25 - $38

About The Position

The Oncology Scheduler coordinates appointments and manages schedules to support a seamless and efficient care process for patients and providers. The role schedules patient appointments and coordinates multiple provider schedules for medical procedures, tests, and studies. It ensures timely scheduling through effective communication, gathers and verifies patient insurance information and documentation, processes reports, and provides customer service to patients by phone and in clinic. The position also performs clerical and administrative duties primarily related to daily outpatient admission scheduling for the assigned department, following established standards and procedures and handling multiple tasks concurrently.

Requirements

  • One year of related work experience, or a combination of experience and education demonstrating the capability to perform the required knowledge, skills, and abilities.
  • Strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries accurately and efficiently.

Nice To Haves

  • Knowledge of medical terminology obtained through formal education or previous healthcare work experience.

Responsibilities

  • Schedule patient appointments.
  • Coordinate multiple provider schedules for medical procedures, tests, and studies.
  • Support timely scheduling through effective communication.
  • Gather and verify patient insurance information and documentation.
  • Process reports.
  • Provide customer service to patients by phone and in clinic.
  • Perform clerical and administrative duties related primarily to daily outpatient admission scheduling for the assigned department.
  • Handle multiple tasks concurrently in accordance with established standards and procedures.
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