Onboarding Representative

University of California, Irvine•Irvine, CA

About The Position

The Onboarding Representative provides comprehensive onboarding and employment support to prospective and newly hired employees and serves as a key contact throughout the pre-employment and onboarding process. The role applies professional employment, staffing, and onboarding practices to help candidates complete required employment and compliance activities before their start dates. The representative coordinates onboarding activities such as employment verification, background checks, Live Scan/fingerprinting, required documentation, I-9 and employment eligibility verification, occupational health requirements, and other position-specific clearances. The role reviews onboarding information for accuracy and completeness, identifies issues that could affect start dates, and works proactively with candidates, recruiters, hiring departments, and internal HR partners to resolve issues and meet timelines. The position interprets and applies University policies, procedures, and applicable employment requirements while protecting confidential employee information. It communicates clearly and professionally with candidates and campus partners, tracks onboarding progress, escalates complex or sensitive matters as appropriate, and contributes to improving onboarding processes and the candidate and new-employee experience. The position may require reporting to different work sites, including Irvine, Orange, and other locations. The incumbent must provide their own transportation to and from work locations.

Requirements

Working knowledge of organizational policies and procedures, the functional area, and how work may affect other areas.
Working knowledge of recruitment, screening, interviewing, and referral processes.
Knowledge of HR processes and forms, and organizational and departmental principles and procedures.
Knowledge of common software used in employment and HR and how the software works together.
Basic knowledge of employment law.
Effective communication and interpersonal skills, active listening, and critical thinking skills.
Demonstrated ability in problem identification and reasoning, including working with business units to develop ideas to solve staffing issues.
Demonstrated analytical skills to conduct analysis and develop recommendations.
Bachelor's degree in a related area and/or equivalent experience or training.
Minimum 2 years of professional work experience.
Must be able to provide proof of work authorization.
Must provide own transportation to and from work locations, which may include Irvine, Orange, and other sites.

Responsibilities

Provide onboarding and employment support to prospective and newly hired employees throughout pre-employment and onboarding.
Coordinate employment verification, background checks, Live Scan/fingerprinting, documentation, I-9 and employment eligibility verification, occupational health requirements, and position-specific clearances.
Review onboarding information for accuracy and completeness and identify issues that may affect a candidate’s start date.
Work with candidates, recruiters, hiring departments, and internal HR partners to resolve issues and maintain established timelines.
Interpret and apply University policies, procedures, and applicable employment requirements while maintaining confidentiality and accuracy of sensitive employee information.
Communicate with candidates and campus partners, monitor onboarding progress, and ensure required tasks are completed by established deadlines.
Use judgment to identify and escalate complex or sensitive onboarding matters and collaborate with HR partners to resolve issues.
Contribute to continuous improvement of onboarding processes and the candidate and new-employee experience.