Onboarding Project Manager

Charter Communications•Stamford, CT

About The Position

Spectrum Business is seeking a highly organized Onboarding Project Manager to support new-hire onboarding efforts, with a primary focus on delivering a high-quality day-one onboarding experience. The role executes and prioritizes multiple processes while managing a high-volume onboarding program and meeting required deadlines. It requires strong organization, attention to detail, openness to change and continuous development, and the ability to use collaboration and tracking tools, applicant tracking system data, and internal service ticketing systems. The position also involves documenting virtual interactions, problem-solving, and managing time effectively to drive activities to completion. The Onboarding Project Manager oversees projects from initial planning through final implementation, applying project management processes, monitoring progress and project objectives, and working with stakeholders to achieve successful outcomes. The position is based in an office environment.

Requirements

  • Bachelor’s degree in business administration or equivalent work experience.
  • At least 1 year of project management experience.
  • Ability to prioritize and organize tasks while managing multiple projects and assignments.
  • Ability to build effective working relationships with team members and stakeholders.
  • Strong critical-thinking and analytical skills.
  • Proven performance in fast-paced environments.
  • Proficiency with Microsoft Project and other software applications.
  • Proficiency in Microsoft Office, particularly Excel and Outlook.
  • Proficiency with collaboration tools such as Smartsheets, SharePoint, or similar applications.
  • Proficiency with internal service portals such as Waypoint, Cherwell, or equivalent.
  • Ability to use collaboration and tracking tools, applicant tracking system data, and internal service ticketing systems.
  • Ability to document virtual interactions, problem-solve, and manage time effectively.

Nice To Haves

  • Project Management certification or completion of a recognized project management curriculum.

Responsibilities

  • Oversee and coordinate day-to-day activities for multiple projects from initial planning through final implementation.
  • Establish and apply project management processes to ensure projects are completed on time, within budget, and meet business expectations.
  • Collect and analyze data to monitor progress and inform decisions about project advancement.
  • Track costs, performance, and service levels to ensure project objectives are achieved.
  • Communicate and collaborate with stakeholders to gather feedback, provide updates, and gain consensus.
  • Allocate resources and proactively manage risks to address challenges and keep projects on track.
  • Support additional project needs as requested.
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