Onboarding Project Manager

Element Fleet Management • Baltimore, MD

2d • $75,500 - $103,840 • Hybrid

About The Position

The Onboarding Project Manager leads new client and program implementations from planning through successful launch. The role translates agreed requirements into practical plans and timely results, coordinating Element and client teams to support a smooth transition without service interruption. The Project Manager manages milestones, risks, issues, and changing priorities, works independently with Project Coordinator support as needed, connects teams, keeps stakeholders informed, and builds client confidence throughout implementation.

The position also supports prospecting and sales activities, represents client feedback to product management and other internal teams, and contributes expertise to cross-functional improvement projects. It is based at 10200 Grand Central Ave, Owings Mills, Maryland, with a hybrid working arrangement and 10–15% travel.

Requirements

• Bachelor’s degree or equivalent business experience.
• At least two years of project management experience.
• Experience with change management, coordinating work teams, or driving cross-functional activities.
• Ability to manage requirements, communication, risks, issues, scope, and resources while balancing strategic planning with tactical execution.
• Strong organizational skills, sound judgment, problem-solving ability, and a solution-oriented approach to process improvement.
• Effective communication and presentation skills, with the ability to build relationships, influence stakeholders, and provide strong client service.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and project management tools such as Visio and Microsoft Project.
• General business and financial knowledge, and the ability to adapt effectively to change.
• Legally authorized to work in the country where the position is based; the employer does not provide work authorization sponsorship or support.

Nice To Haves

• Experience in the leasing industry, particularly in financial services, operations, or customer service.
• Project Management Professional (PMP) certification.

Responsibilities

• Partner with clients and internal stakeholders to develop implementation strategies, project plans, timelines, milestones, and risk assessments.
• Lead execution of implementation plans, coordinate cross-functional activities, and adjust the approach when results or circumstances require change.
• Track deliverables, validate task completion, troubleshoot issues, and help ensure adherence to agreed processes, business practices, and applicable compliance requirements.
• Work with Sales, Operations, Finance, and Customer Service to implement agreed statements of work and contractual terms, including exception processes and scope change requests.
• Provide proactive progress updates and clear communication to internal and external stakeholders.
• Support prospecting and sales activities through client visits, proposals, presentations, and education about Element products, services, and processes.
• Represent client feedback to product management and other internal teams, and contribute expertise to cross-functional improvement projects.

Benefits

• Comprehensive benefits package that may include health insurance, tuition reimbursement, and retirement savings plans.
• Comprehensive health and welfare benefits for employees and their families.
• Paid time-off programs, including vacation, sick leave, and holidays.
• Additional benefits and amenities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level