ONBOARD TRAINING MANAGER
About The Position
Balance of Nature is seeking an Onboard Training Manager to oversee the training department for all company new hires. The manager leads company trainers and ensures they deliver the core skills, product knowledge, and operational proficiency new trainees need. This role owns the quality, consistency, and pacing of the onboarding program, maintaining company standards while providing new hires with structured support to succeed in their assigned roles. The position is full-time and in-office in St. George, Utah, with a Monday-through-Friday schedule from 8:00 a.m. to 5:00 p.m. Pay is $25 per hour.
Requirements
- Two years of experience leading classroom, corporate, or operational onboarding programs.
- Ability to instruct groups clearly and command attention in a classroom setting.
- Comfort addressing performance issues directly and delivering constructive feedback that motivates trainers to correct mistakes immediately.
- Strong working knowledge of standard workplace tools, including Google Workspace and CRM platforms.
- Ability to maintain strict operational standards without compromising quality, even when hiring targets create timeline pressure.
- Highly organized, detail-oriented, and able to prioritize tasks effectively under tight daily training schedules.
Responsibilities
- Lead, mentor, and evaluate onboarding trainers to ensure consistent, engaging, and effective instruction.
- Oversee daily classroom and hands-on training sessions, addressing learning challenges, system questions, and pacing issues as they arise.
- Track new-hire attendance, coursework completion, and practical skills assessments using established tracking tools.
- Evaluate trainees objectively against established performance standards and determine their readiness to transition into assigned roles.
- Conduct regular check-ins and performance discussions with trainers, providing constructive feedback and coaching to strengthen instructional effectiveness.
- Maintain and update training manuals, workflow guides, and practical exercises as internal systems, procedures, and operational needs evolve.
- Manage trainer scheduling, weekly hours tracking, and timely reporting on training progress and group performance.
Benefits
- 401(k) with a 6% employer match.
- Nine paid holidays with additional accrued paid time off.
- Maternity and paternity leave.
- Dental and vision insurance.
- Minimum Essential Coverage with Health Savings Account (HSA).
- Health Share Program.
- Paid service days.
- Complimentary monthly supply of Balance of Nature supplements.
- In-office chiropractic care and massage therapy.
- Access to a gym and personal trainers in Southern Utah.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
