Mining Onboard Specialist - MineStar

Caterpillar Inc.•Nevada, NV

1d•$97,530 - $146,290•Onsite

About The Position

The Mining Onboard Specialist is an on-site technical expert at a mine site in Northern Nevada, supporting Cat MineStar Command for hauling. The role focuses on technical support, system optimization, integration, troubleshooting, and collaboration to help autonomous haulage hardware and systems perform effectively. The specialist works with dealer personnel, customer teams, and Caterpillar engineering and product support. The role is field-based and hands-on in its technical engagement, but primarily guides, troubleshoots, and partners with others rather than performing physical maintenance. The position supports the health and availability of onboard hardware for MineStar/Command for hauling-equipped fleets and helps ensure onboard components, networks, and machine control systems work together. It also contributes to root-cause problem solving, performance improvements, clear reporting and escalation of system status and critical failures, and coaching customer personnel and internal teammates. The position is based at a mine site in Northern Nevada and generally follows a 7-days-on, 7-days-off day-shift rotation. The selected candidate drives to the site, approximately two hours from Reno, and stays in customer-provided accommodations during scheduled shifts, then returns home for scheduled days off. Domestic relocation assistance is available. Structured onboarding and product training are provided, potentially including classroom learning, on-the-job development, and mentoring.

Requirements

Experience in mining technology.
Strong practical experience with large mining equipment, including mechanical and/or electrical troubleshooting on haul trucks or similar heavy mobile equipment.
Ability to work with radios, networks, and off-board communications in an industrial or mine environment.
Strong troubleshooting and field-support experience.
Ability to integrate and maintain complex electronic systems on machines using schematics or models.
Strong diagnostic mindset.
Strong communication skills.
Ability to work independently while collaborating with a broader multidisciplinary team.

Nice To Haves

Prior experience with Cat MineStar in onboard, implementation, product support, engineering, or application work.
Degree or technical training in Electrical, Mechanical, Mechatronic, or Mining Engineering.

Responsibilities

Own onboard hardware health and availability for MineStar/Command for hauling-equipped fleets, supporting customer trucks in the field.
Manage machine and system integration, ensuring onboard components, networks, and machine control systems work together as intended.
Troubleshoot field issues, document findings, and track problems through resolution with engineering, product support, and commercial teams.
Analyze autonomy and base-machine fault data, including validating data accuracy and integrity, to support root-cause problem solving and performance improvement.
Report hardware and software status and critical failures clearly and consistently, escalating when required and following procedures for critical system events.
Coach and mentor customer personnel and internal teammates on interacting with Command for hauling equipment and on best practices.
Present technical findings clearly and practically to customer maintenance and operations stakeholders.
Collaborate with Caterpillar engineering teams to identify and implement product improvements.