Onboard Signage Specialist

Carnival Corporation•Seattle, WA

8d•Hybrid

About The Position

The Onboard Signage Specialist manages physical and digital signage for Holland America Line and Seabourn fleets, Holland America Line land properties, and operational and dry dock signage projects from intake through installation. The role coordinates with internal teams and vendors to ensure signage meets branding, regulatory, and accessibility standards, while maintaining systematic documentation and communicating clearly across departments. It requires project management, attention to detail, and the ability to address complex scheduling and installation challenges while supporting business needs and corporate policies. For ongoing operational signage, the specialist manages repair and maintenance funding, processes requests from fleets, coordinates requirements with Marketing and Guest Operations, works with vendors on specifications and artwork, facilitates purchase orders, oversees installations, and communicates project status. For dry dock projects, the specialist manages capital submissions, inventories and updates existing signage, coordinates wayfinding edits and public venue scopes with operational stakeholders, reviews designs and quotes, obtains production approval, and distributes finalized packages. The specialist also manages the digital signage budget and forecasts, coordinates hardware requirements and installation, checks compliance, facilitates purchasing, and maintains spare hardware inventory. This is an in-office position. Employees work from a designated office Monday through Thursday and may work from home on Fridays. Travel is less than 25%, with shipboard travel likely. Work beyond normal business hours or on weekends may occasionally be required. The role involves remaining stationary at a desk and/or computer for extended periods; reasonable adjustments will be offered.

Requirements

Bachelor's degree in a related field or equivalent professional experience.
Project management skills or experience in an equivalent role.
Understanding of supply chain and procurement processes.
Experience managing and planning project budgets.
Experience proofreading, reviewing, and ensuring quality control.
Experience with systemized documentation and version control.
Clear and concise communication across multiple departments, stakeholders, and channels.
Microsoft Office 365 proficiency is required.

Nice To Haves

Adobe experience.
Airtable experience.

Responsibilities

Manage ongoing operational signage, including reserving annual repair and maintenance funding with technical stakeholders.
Intake fleet signage requests, review them with Marketing and Guest Operations as needed, and relay requirements to vendors.
Produce new specifications as needed and review artwork for brand compliance and compliance with ADA, USPH, and VSP posting requirements.
Facilitate purchase orders, document new specifications, and arrange contracting as spare parts in purchasing systems when appropriate.
Oversee installation visits and provide detailed placement instructions to vendors and shipboard teams.
Manage and communicate project status to internal teams and vendors, and seek improvements to systematic ordering platforms and catalogs.
Manage capital funding submissions for signage projects based on each ship's dry dock schedule.
Document and update existing signage inventories before dry dock.
Compile and submit wayfinding edits with input from operational departments, including Hotel Refurbishments, Onboard Revenue, Guest Experience, and Marketing.
Identify public venue signage scope by reviewing inventories with operational departments.
Collaborate with vendors to draft and finalize designs, gather stakeholder input, and action feedback.
Review final wayfinding and public venue designs for accuracy and obtain production approval.
Review quotes, action purchase orders, and communicate finalized project packages to operational departments, Interior Asset Management, and ship hotel and technical teams.
Manage the digital signage budget and forecast for annual budget approval.
Work with Marketing and Guest Experience to identify digital signage hardware needs and ensure timely ordering and installation.
Facilitate digital signage purchase orders and manage hardware inventory to maintain spare stock aboard ships.
Coordinate signage vendors and shipboard and shoreside stakeholders to deliver projects that meet business needs.
Consolidate project installations and expenditures to minimize cost impact.