Onboard Maintenance Steward

Holland America/Princess Alaska-Yukon Land Operations•Anchorage, AK

About The Position

The Onboard Maintenance Steward performs a variety of maintenance and troubleshooting tasks throughout the train and supports the Onboard Manager in ensuring a seamless guest experience. The role covers the entire train, including upstairs and downstairs areas, and combines maintenance, monitoring onboard systems, cleaning, inspections, and assistance to passengers with special requirements.

Requirements

  • Some experience in positions involving maintenance or troubleshooting is preferred.
  • CPR, First Aid, and AED certification; the company will provide training if needed.
  • Have or be able to obtain a current Alaska Food Handlers Card.
  • Pass a pre-employment background check.
  • Be at least 18 years old to reside in company housing, where available.
  • Be eligible to work in the United States; the company is unable to sponsor or take over sponsorship of employment visas at this time.
  • Be able to lift 50 lbs.
  • Organize and prioritize work, maintain attention to time constraints, and work in a team or group environment.
  • Work in a fast-paced environment with multiple tasks and external influences.
  • Work independently with minimal supervision while achieving daily goals.
  • Support and comply with company policies, procedures, guidelines, and health and safety standards.
  • Stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

  • Perform a variety of maintenance tasks and report maintenance issues.
  • Observe mechanical operations and provide troubleshooting assistance.
  • Clean common areas and restrooms.
  • Routinely monitor onboard systems and adjust them as necessary.
  • Maintain climate controls, generator systems, audio systems, GPS, and point-of-sale equipment.
  • Conduct inspection rounds on a strict timeline to ensure proper freezer and cooler temperatures.
  • Operate interior and exterior lifts and assist passengers with special requirements.
  • Document and submit daily maintenance issues to senior maintenance staff.

Benefits

  • Free cruise after the first season
  • Reward for Referral Program
  • Experience of a lifetime
  • Rewards and incentives
  • Community service
  • Employee activities
  • Professional growth
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