Bilingual On-site Staffing Specialist 3rd Shift
About The Position
Surge Staffing is hiring a full-time, permanent Bilingual On-site Staffing Specialist to support client workforce needs, recruit talent, and provide customer service to clients and temporary employees. The specialist serves as the primary point of contact for employees and client management at an assigned customer location, recruiting, interviewing, onboarding, and supporting employees while meeting workforce needs and client expectations. The role is scheduled Monday through Thursday from 7:00 PM to 5:30 AM, with overtime available on Fridays or Saturdays as needed. The position involves working onsite at a client location, maintaining relationships with client leadership and employees, and handling recruiting, employee support, administrative, compliance, and account-growth activities.
Requirements
- Proficiency in both Spanish and English.
- At least 1 year of sales, customer service, recruiting, or staffing experience.
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Strong phone presence and professional demeanor.
- Ability to multitask and prioritize in a fast-paced environment.
- Reliable transportation and ability to travel locally as needed.
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to work independently and collaboratively within a team environment.
Nice To Haves
- Previous staffing, recruiting, talent acquisition, human resources, or workforce management experience.
- Leadership or supervisory experience.
- Experience working directly with clients in a service-driven environment.
Responsibilities
- Deliver customer service to clients and temporary employees.
- Recruit, interview, screen, and onboard qualified candidates.
- Source talent through job boards, resume databases, referrals, and recruiting platforms.
- Match candidate qualifications and skill sets to client workforce needs.
- Maintain an onsite presence and build relationships with client leadership and employees.
- Conduct new-hire orientations and employee onboarding.
- Monitor attendance, performance, and employee retention.
- Address employee concerns, questions, and workplace issues professionally and promptly.
- Follow up regularly with employees and client contacts to ensure satisfaction.
- Assist with workforce planning and staffing forecasts.
- Complete administrative tasks, including documentation, reporting, and employee record maintenance.
- Support client retention through service and communication.
- Assist with business development opportunities and account growth initiatives.
- Ensure compliance with company policies, procedures, and employment regulations.
Benefits
- Career growth and advancement opportunities.
- Dynamic and team-oriented work environment.
- Opportunity to make a direct impact on employee and client success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
