Bilingual On-site Staffing Specialist 3rd Shift

Surge Staffing•Wilder, KY

14d•Onsite

About The Position

Surge Staffing is seeking an energetic, motivated, and customer-focused Bilingual On-site Staffing Specialist to support client workforce needs, recruit talent, and provide customer service to clients and temporary employees. This full-time, permanent internal position serves as the primary point of contact for employees and client management at an assigned customer location. The specialist recruits, interviews, onboards, and supports employees while ensuring workforce needs are met and client expectations are exceeded. The schedule is Thursday through Sunday, 7:00 p.m. to 5:30 a.m. EST. The ideal candidate is a relationship-builder with strong communication skills, recruiting experience, and a sales-minded approach to customer service. They should be comfortable in a fast-paced environment and motivated to help people find employment while supporting client success. Surge Staffing offers career growth and advancement opportunities, a dynamic and team-oriented work environment, and the opportunity to make a direct impact on employee and client success. Surge Staffing is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities throughout the employment process.

Requirements

Proficiency in both Spanish and English.
At least 1 year of sales, customer service, recruiting, or staffing experience.
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong phone presence and professional demeanor.
Ability to multitask and prioritize in a fast-paced environment.
Reliable transportation and ability to travel locally as needed.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to work independently and collaboratively within a team environment.

Nice To Haves

Previous staffing, recruiting, talent acquisition, human resources, or workforce management experience.
Leadership or supervisory experience.
Experience working directly with clients in a service-driven environment.

Responsibilities

Deliver exceptional customer service to clients and temporary employees.
Recruit, interview, screen, and onboard qualified candidates.
Source talent through job boards, resume databases, referrals, and recruiting platforms.
Match candidate qualifications and skill sets to client workforce needs.
Maintain an onsite presence and build relationships with client leadership and employees.
Conduct new-hire orientations and employee onboarding.
Monitor attendance, performance, and employee retention.
Address employee concerns, questions, and workplace issues in a timely and professional manner.
Follow up regularly with employees and client contacts to ensure satisfaction.
Assist with workforce planning and staffing forecasts.
Perform administrative tasks, including documentation, reporting, and employee record maintenance.
Support client retention through exceptional service and communication.
Assist with business development opportunities and account growth initiatives.
Ensure compliance with company policies, procedures, and employment regulations.