On-site Staffing Specialist
About The Position
Surge Staffing is hiring a full-time, permanent On-site Staffing Specialist for an internal role supporting client workforce needs, recruiting talent, and delivering customer service to clients and temporary employees. The specialist serves as the primary point of contact for employees and client management at an assigned customer location. The role involves recruiting, interviewing, onboarding, and supporting employees while ensuring workforce needs are met and client expectations are exceeded. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The ideal candidate is customer-focused, relationship-driven, communicative, and comfortable working in a fast-paced environment with a sales-minded approach. Surge Staffing describes a dynamic, team-oriented work environment with career growth and advancement opportunities and the chance to directly affect employee and client success.
Requirements
- Minimum of 1 year of sales, customer service, recruiting, or staffing experience.
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Strong phone presence and a professional demeanor.
- Ability to multitask and prioritize in a fast-paced environment.
- Reliable transportation and ability to travel locally as needed.
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to work independently and collaboratively within a team environment.
Nice To Haves
- Previous staffing, recruiting, talent acquisition, human resources, or workforce management experience.
- Leadership or supervisory experience.
- Experience working directly with clients in a service-driven environment.
Responsibilities
- Deliver exceptional customer service to clients and temporary employees.
- Recruit, interview, screen, and onboard qualified candidates.
- Source talent through job boards, resume databases, referrals, and recruiting platforms.
- Match candidate qualifications and skill sets to client workforce needs.
- Maintain an onsite presence and build relationships with client leadership and employees.
- Conduct new-hire orientations and employee onboarding.
- Monitor attendance, performance, and employee retention.
- Address employee concerns, questions, and workplace issues in a timely and professional manner.
- Follow up regularly with employees and client contacts to ensure satisfaction.
- Assist with workforce planning and staffing forecasts.
- Perform administrative tasks, including documentation, reporting, and employee record maintenance.
- Support client retention through exceptional service and communication.
- Assist with business development opportunities and account growth initiatives.
- Ensure compliance with company policies, procedures, and employment regulations.
Benefits
- Career growth and advancement opportunities.
- Dynamic and team-oriented work environment.
- Opportunity to make a direct impact on employees and client success.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
