ON SITE SERVICE TECH (33376)

Equipment Depot Inc.•Middletown, OH
•Onsite

About The Position

Operates, repairs, and maintains large, high-capacity diesel industrial lift trucks at a customer-specific location. The role diagnoses equipment problems, performs mechanical repairs, verifies safe and proper operation, communicates with customers about repair needs and completed work, and represents Equipment Depot professionally. The technician also maintains service-truck cleanliness and maintenance, completes and submits accurate paperwork and time cards, and works in a manner that protects customers, the company, and the public. The work environment varies among offices, job sites, and industrial locations.

Requirements

  • High school graduate or GED.
  • At least 2 years of experience in the industry or with heavy equipment, or a combination of education and experience.
  • Knowledge of internet software.
  • Valid driver’s license and a company-insurable driving record.
  • Ability to pass and maintain an OSHA 10 course certificate and site-specific training.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
  • Ability to perform basic arithmetic and compute rates, ratios, and percentages, and interpret bar graphs.
  • Ability to follow written, oral, or diagram-based instructions and address problems involving several concrete variables in standardized situations.

Nice To Haves

  • Heavy equipment experience is preferred.

Responsibilities

  • Repair and operate heavy equipment.
  • Read work orders and observe and listen to trucks in operation to diagnose malfunctions.
  • Offer solutions that meet customer specifications and provide estimates when appropriate.
  • Inspect equipment and complete mechanical repairs after analyzing breakdowns.
  • Record complete repair descriptions on work orders, including equipment model and serial number and hour-meter reading.
  • Communicate with customers about repair needs and completed work.
  • Inspect protective guards, loose bolts, and specified safety devices, and make adjustments.
  • Lubricate moving parts and drive repaired trucks to verify conformance to specifications.
  • Represent Equipment Depot to customers and maintain a professional image and clean service trucks.
  • Coordinate with operations or the service manager to schedule routine service-truck maintenance and address service-related issues.
  • Work in a manner that protects customers, Equipment Depot, and the public.
  • Return complete, legible paperwork to the field service coordinator daily, including work orders and sublet invoices.
  • Submit time cards daily as directed by the supervisor.
  • Pass frequent on-site random drug tests as required.
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