On-Site Service Representative (Part-Time 30) Victorville/High Desert Route
About The Position
W.W. Grainger is hiring a part-time On-Site Service Representative to service customers along a route in Victorville and the High Desert. The role is 30 hours per week, with a Monday–Friday schedule between 7 a.m. and 3 p.m. The representative reports to a Supervisor or Manager of Onsite Services. The representative supports assigned customers by managing inventory, providing customer service, and growing accounts through Grainger’s KeepStock inventory management program. The role also involves working with partners to implement sales strategies and helping customers understand Grainger’s solutions for their maintenance, repair, and operating (MRO) needs.
Requirements
- At least 3 years of experience in a selling or service environment.
- High school diploma or equivalent.
- Ability to lift 25 to 60 pounds and/or work in difficult positions.
- Collaboration and problem-solving skills.
- Ability to handle different technical and operational issues.
- Valid driver's license in the state of residence, maintained throughout employment.
- Must carry required levels of automobile insurance.
Responsibilities
- Service multiple customer locations.
- Receive and stock purchased products in designated customer locations, and maintain stocking levels by scanning depleted inventory for reorder purposes.
- Promptly resolve customer problems to retain and promote customer loyalty.
- Follow the route defined by routing software tools and maintain route guides.
- Identify opportunities to improve productivity, processes, and cycle time.
- Comply with the safety and inspection requirements of each customer facility.
- Engage customers to identify additional product needs and help create new orders.
- Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings.
- Manage assigned customer inventory through the KeepStock program and support account growth.
Benefits
- Medical, dental, vision, and life insurance plans; the posting states coverage starts after 90 days of employment.
- Six free sessions each year with a licensed therapist.
- Paid time off for full-time employees, prorated based on employment start date.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
- Employee discounts.
- Tuition reimbursement.
- Student loan refinancing.
- Free access to financial counseling, education, and tools.
- Maternity support programs and nursing benefits.
- Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
