On-Site Service Representative Part Time 30 SULPHUR, LA

Grainger Businesses • Sulphur, LA

6d • $20 - $25 • Onsite

About The Position

The On-Site Service Representative (OSR) reports to a Supervisor or Manager of Onsite Services. The role supports assigned customers by managing inventory and providing outstanding customer service, while driving account growth through customers’ KeepStock inventory management program. OSRs collaborate with partners to implement sales strategy and help customers understand how Grainger can address their maintenance, repair, and operating (MRO) needs.

Requirements

• Three years of experience in a selling or service environment.
• High school diploma or equivalent.
• Ability to lift 25 to 60 pounds and/or work in difficult positions.
• Collaboration and problem-solving skills.
• Ability to handle different technical and operational issues.
• Valid driver's license in the state of residence, which must be maintained.
• Must carry the required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased products in designated customer locations, and maintain stocking levels by scanning for replenishment as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow the designated route using routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with the safety and inspection requirements of each customer facility.
• Engage with customers to identify additional product needs and help create new orders.
• Probe for customer needs during site visits and work with sales partners to expand Grainger offerings.

Benefits

• Medical, dental, vision, and life insurance coverage starting on the first day of employment.
• Six free sessions each year with a licensed therapist.
• 13 annual PTO days for full-time employees, prorated based on employment start date.
• Six company holidays per year.
• 6% company contribution to a 401(k) retirement savings plan each pay period, with no employee contribution required.
• Employee discounts.
• Tuition reimbursement.
• Student loan refinancing.
• Free access to financial counseling, education, and tools.
• Maternity support programs and nursing benefits.
• Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED