On-Site Community Manager- Mackintosh

Cedar Management Group.•Burlington, NC

2d•Onsite

About The Position

The On-Site Community Manager provides day-to-day field oversight of the Master HOA’s facilities, grounds, vendors, and community projects. As the Board’s on-site lead for the physical condition of Association property, this hands-on role inspects the community, identifies issues, coordinates contractors, verifies completed work, and follows projects through to resolution. The position is not primarily administrative or Clubhouse-based and does not require performing licensed trade work or replacing contracted vendors. The position works 38 hours per week on-site for the Master HOA, with no work-from-home option. It requires regular travel throughout the community to inspect facilities, meet vendors, and supervise work. CMG training beyond onboarding, professional development, and vendor conferences require prior Board review and written approval; time spent on those activities is not presumed to be part of the Association-funded workweek.

Requirements

High school diploma.
2–5 years of related experience, or an equivalent combination of education and experience.
Adaptability: adapts to changing work demands, stays focused when facing challenges or difficulties, and remains open to and learns from feedback.
Ability to move, lift, and carry supplies weighing less than 20 pounds without assistance.
Ability to create documents and reports using a computer and to enter and locate information on a computer.
Ability to visually verify and/or read information.
Ability to sit for an extended period of time.
Must be physically present on-site.

Nice To Haves

CMCA, AMS, or PCAM designation.

Responsibilities

Conduct routine inspections of landscaping, pool areas, buildings, grounds, active projects, and other Master HOA facilities.
Document deficiencies and track corrective work through completion.
Meet contractors on-site and oversee the landscaping company, pool company, SCM contractor, and other vendors serving the community.
Monitor vendor work against the agreed scope and schedule, address deficiencies, inspect results, and verify completion.
Develop proposed scopes of work for Board review and obtain requests for proposals from qualified vendors for Board consideration.
Walk proposed work with contractors, track project progress, and bring obstacles or decisions requiring Board direction to the Board.
Meet with Board members as needed to review facility priorities and advance community projects.
Assess facility issues promptly, arrange an appropriate response or secure an affected area when needed, and coordinate repairs within the position’s authority.
Conduct weekly calls to update the Board on completed and ongoing work, vendor or schedule concerns, and decisions needed.
Attend monthly Board meetings at no additional charge to the Association and without a limitation on meeting length.
Perform the facilities-related responsibilities in the Board-approved Community Property Manager Job Description.