On-call Schedule Coordinator

AdvisaCare•Lansing, MI

About The Position

AdvisaCare is hiring an on-call Scheduling Coordinator to help support patients in their familiar surroundings. The role focuses on building close relationships with patients and supporting individualized care plans that honor each person’s preferences, choices, abilities, and needs. The coordinator manages schedules, responds to calls, and may provide field caregiving as needed. The schedule is seven days on and seven days off, with flexibility required, and covers 5:00 p.m. to 8:00 a.m.

Requirements

  • High school graduate or GED.
  • Valid driver’s license and auto insurance.
  • Good communication skills.
  • Ability to travel within the service area, up to an hour and a half.
  • Ability to pass a drug screen, including THC screening, and clear a background check.
  • Willingness to work a seven-days-on/seven-days-off schedule and be flexible.

Responsibilities

  • Answer and triage calls from caregivers, clients, and prospective clients.
  • Manage client and caregiver schedules to ensure every shift is staffed.
  • Be available for after-business-hours calls and scheduling changes.
  • Provide field caregiving as needed.

Benefits

  • 401(k) retirement plan for full-time employees.
  • Medical benefits available for employees working 30 or more hours.
  • Ability to earn paid time off.
  • Weekly paychecks.
  • Employee appreciation program.
  • Paid general orientation.
  • Advanced skilled training offered.
  • 24/7 staffing support.
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