OMC Associate

Ryder Supply Chain Solutions•Novi, MI

1d•$42,500 - $42,500•Remote

About The Position

Ryder is hiring a remote OMC Associate for its Supply Chain Solutions division, based in Novi, Michigan. The role coordinates day-to-day logistics operations for assigned customers, including arrival and departure check calls, in-transit and cross-border activity, carrier on-time performance, and exception coordination and management. The associate drives Carrier Web Compliance and on-time performance across customer networks, handles customer requests involving added or canceled routes and planned-routing adjustments, and applies customer business rules and procedures to address customer concerns. The role performs load scheduling with carriers and dedicated Ryder personnel and may support one or more specialized logistics operations. Depending on specialization, work may include premium freight analysis and booking, driver and payroll management, route and load optimization, appointments, and customer contact. The posted schedule is Wednesday through Sunday, 6:00 a.m. to 2:30 p.m., remote. The position is non-exempt and paid weekly, with an annual salary of $42,500 based on experience.

Requirements

High school diploma or GED required.
Five years or more of experience stated; the posting also describes 1–5 years of experience in the position as required.
Advanced proficiency with MS Office, LMS modules (XMS, RMS, UMS, ACA, DCC), provider web portals, LOCS and similar costing/rating systems, i2 Modeler, and the FHP Database.
Excellent organizational skills and ability to prioritize and complete work.
Strong verbal and written communication skills for representing the company to customers internally and externally by writing, telephone, email, or in person.
Analytical skills.
Problem-solving skills.
Ability to make decisions by weighing costs and benefits and selecting an appropriate action.

Nice To Haves

Bachelor's degree in a related field preferred.
Supply chain or operations experience preferred.

Responsibilities

Coordinate day-to-day logistics operations for assigned customers, including arrival and departure check calls, in-transit and cross-border activity, carrier performance, and exception management.
Drive Carrier Web Compliance and on-time performance within assigned customer networks.
Address customer requests, including adding routes, coordinating canceled routes with carriers, and adjusting planned routing to meet customer needs.
Apply customer business rules and procedural requirements and resolve customer concerns or issues through daily interaction.
Perform load scheduling with carriers and dedicated Ryder personnel.
For Premium Freight Management, analyze premium freight requests, book low-cost providers, and manage routes.
For Dedicated Contract Carriage, manage drivers, payroll, and routes.
For Freudenberg Household Products, optimize and book loads, arrange appointments, and contact customers.
For Off-shifts & Weekends coverage, handle PRM, LTL, ACA, PFM, DCC, and FHP operations.
Coordinate appointments.
May analyze Procurement and FBAP information related to the movement of unplanned freight.
May work designated off-shift or weekend coverage, including holidays.
Perform other duties as assigned.

Benefits

Medical, dental, and vision benefits start at 30 days.
401(k) savings plan with company match.
Discounted employee stock purchase options.
Employee discounts on tools, cars, appliances, travel, and more.
Major holidays paid.
Paid time off within the first year.
Up to 12 weeks of paid maternity leave.
Comprehensive health and welfare benefits for full-time positions, including prescription, life insurance, and disability insurance options.
Paid time off for vacation, illness, bereavement, family leave, and parental leave.
Tax-advantaged 401(k) retirement savings plan.