Office Worker/Customer Service

Piggly Wiggly•Moncks Corner, SC

About The Position

We are looking for an Office Worker to perform customer service and administrative tasks that support office operations. The role includes running the customer service area, which handles services such as Western Union, lottery, and bill payment, as well as preparing basic monetary reports. Most of the work is spent at the customer service counter assisting guests with checkout, transactions, sales, and refunds. The Office Worker also helps maintain smooth office operations and may be responsible for front-end operations when the Front-End Manager is absent.

Requirements

  • Be reliable and hardworking, with strong communication skills.
  • Be familiar with office equipment and procedures.
  • Be able to work nights and weekends.

Responsibilities

  • Provide excellent customer service at the customer service counter, including checking out guests; processing Western Union transactions and bill payments; selling lottery tickets and money orders; and providing refunds.
  • Answer phone calls, take messages, and redirect calls to appropriate colleagues.
  • Use office appliances such as photocopiers and printers, and computers for word processing and spreadsheet creation.
  • Perform basic bookkeeping tasks, including verifying money, reconciling tills, and preparing deposits.
  • Perform other office duties as assigned by the Store Manager or Office Manager.
  • Handle front-end operations in the absence of the Front-End Manager.
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