Customer Service/Office Representative

Culligan 45MI • West Branch Township, MI

2d • $16 - $20

About The Position

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. Successful candidates should be detail-oriented, organized, and have strong interpersonal and communication skills. The role includes customer service, order processing, account support, scheduling, and general office work.

Requirements

• High school diploma or GED.
• Strong time management and project management skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Excellent written and verbal communication skills.

Nice To Haves

• At least two years of customer service experience is preferred but not required.

Responsibilities

• Solve problems, process orders, and help manage customer accounts.
• Assist customers in person.
• Schedule service and delivery orders.
• Coordinate schedules with the service and operations team.
• Contact customers to schedule additional services or offer maintenance plans.
• Provide telephone service, filing, and other office support.

Benefits

• Cell phone reimbursement
• Simple Retirement
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Vacation

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED