Front Office/Customer Service Representative

Closets By Design Columbus • Sunbury, OH

7d

About The Position

Closets by Design is seeking an enthusiastic, motivated Front Office/Customer Service Representative committed to client satisfaction. The representative communicates with clients in a genuinely friendly and professional manner and provides reception and administrative support to office staff, the sales team, and the production and installation department. The position includes answering and directing calls, booking appointments, managing designers’ calendars in a CRM, greeting visitors, and completing general office duties. The franchise is independently owned and operated, and hiring decisions are made by its management.

Requirements

• Office experience.
• Proficiency in Microsoft Office.
• Excellent phone etiquette.
• Strong organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer-oriented, friendly, and enthusiastic manner.
• No degree is required.

Responsibilities

• Answer and direct incoming phone calls and book appointments.
• Manage designers’ appointment calendars in the CRM.
• Greet visitors and assist with office support needs.
• Provide administrative support to office staff, the sales team, and the production and installation department.
• Complete general office duties.

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Paid training and ongoing professional development, including certifications and courses
• Paid holidays
• Paid time off
• Health and retirement benefits (not available at all locations)
• Open-door policy with the manager

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed