Office Specialist - Ivinson Medical Group

Ivinson Memorial Hospital • Laramie, WY

5d

About The Position

The Office Specialist supports the front office of Ivinson Medical Group (IMG) by receiving referrals, completing patient admitting and billing procedures, scheduling patients, and obtaining insurance authorizations. The role performs basic and advanced clerical duties as needed, helps maintain front-office organization and workflow, and accurately arranges appointments, meetings, and conferences. It also completes patient admissions using the computerized documentation system and performs other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Previous experience as an office specialist in a clinic preferred.
• Previous health care experience preferred.
• Working knowledge of medical terms and terminology preferred.
• Strong working knowledge of Microsoft Office applications.
• Excellent customer service skills, including a friendly personality, tact, patience, empathy, and a helpful, professional attitude in person and on the telephone.
• Ability to communicate effectively verbally and in writing with staff, managers, and the general public.
• Effective listening skills.
• Excellent organization and time-management skills, including the ability to establish priorities effectively.
• Exceptional problem-solving skills.
• Ability to work effectively without immediate supervision.
• Ability to learn new computer software programs.
• Ability to recognize and protect confidential information.
• Ability to demonstrate ethical and legal accountability for the position.

Nice To Haves

• Previous experience as an office specialist in a clinic.
• Previous health care experience.
• Working knowledge of medical terms and terminology.
• High school diploma or equivalent.

Responsibilities

• Receive referrals and complete patient admitting and billing procedures.
• Schedule patients and obtain insurance authorization.
• Perform basic and advanced clerical duties for IMG as needed.
• Maintain the overall organization and workflow of the IMG front office.
• Accurately set up appointments, meetings, and conferences.
• Complete patient admissions using the computerized documentation system.
• Perform other duties as assigned.

Benefits

• Full medical, dental, and vision insurance for benefits-eligible employees.
• Paid time off.
• Retirement plans, including 403(b) matching for benefits-eligible employees.
• Employer-paid life and long-term disability insurance for benefits-eligible employees.
• Yearly work anniversary pay increases.
• Education reimbursement up to $5,000 annually.
• Retirement plan participation.
• Free certification classes.
• Health and wellness discounts at local gyms.
• Discounts at select mobile networks, local vendors, and Elitch Gardens.
• Six free confidential, in-person counseling sessions annually through Pathways.
• Free financial counseling through WellCents.
• Legal assistance and will preparation services.
• Eligibility as an employer for the federal Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED