Office Specialist

OhioHealth • Mansfield, OH

1d

About The Position

Provides administrative assistance to department operations. The role is responsible for patient registration, including entering patient information and verifying insurance. It answers and appropriately directs telephone calls and greets customers and patients. The position also involves collecting co-pays and educating patients about insurance and billing. Responsibilities require a focus on safety, quality, and efficiency.

Requirements

• High school diploma or GED.
• Demonstrated customer service and telephone skills.
• Knowledge of basic word processing and spreadsheet software.
• Knowledge of insurance, registration, or billing processes and medical terminology.
• 1–2 years of previous secretarial experience in health care or a medical office.

Responsibilities

• Confirm patient demographic information.
• Verify insurance.
• Provide great customer service.
• Collect co-pays.
• Educate patients about insurance and billing.
• Answer telephone calls and direct them appropriately.
• Greet customers and patients.
• Provide administrative assistance to department operations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED