Office Specialist 2
About The Position
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Step into a role where your organization and care make a real difference. As an Office Specialist 2, you will support important work by guiding and connecting community members with essential services. If you value staying organized, supporting a team, and helping create well-being for everyone, this could be the role for you.
Requirements
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
- An associate degree in any field.
- An equivalent combination of education and experience.
- Experience using multiple computer screens to run multiple computer programs simultaneously.
- Experience using attention to detail to complete tasks accurately.
- Experience providing customer service that goes beyond customer expectations.
- Experience adapting with ease to evolving circumstances, deadlines, and priorities.
- Experience using computer systems or databases, including Microsoft Office programs, to file, organize, and retrieve data.
- Experience building trusting relationships with internal and external partners and customers.
Responsibilities
- Provide administrative support to agency staff and supervisors.
- Answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources.
- Ensure compliance with laws, rules, and policies regarding payments, documents, and information.
- Handle administrative tasks including data entry, case management tasks, and record-keeping.
- Manage incoming and outgoing mail and packages.
- Distribute negotiable items, maintaining and auditing records to prevent discrepancies.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
