Office Services and Mail Clerk

UnitedHealth GroupWausau, WI
$16 - $25Onsite

About The Position

Join our team as an Office Services and Mail Clerk, where your attention to detail and commitment to excellence will play a vital role in supporting healthcare operations. In this on-site position, you’ll be at the heart of our administrative workflow-handling sensitive documents, processing live checks with precision, and ensuring timely and secure distribution of mail and records. If you’re looking for a role that values your organizational skills and offers the chance to make a meaningful impact, this could be the perfect fit. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 3:30 pm CST. It may be necessary, given the business need, to work occasional overtime.

Requirements

  • High School Diploma / GED OR 2+ years of equivalent experience
  • Must be 18 years of age OR older
  • Proficiency with Windows-based computer systems and ability to learn new applications
  • This role requires the regular ability to lift and carry materials weighing up to 20 lbs as an essential job function
  • Ability to work onsite at 115 W. Wausau Ave., Wausau, WI
  • Ability to work any full-time shift between the hours of 7:00 am - 3:30 pm CST (Central Standard Time zone) from Monday - Friday including the flexibility to work occasional overtime and weekends based on business need

Nice To Haves

  • Experience in a healthcare setting
  • Experience in a mailroom setting
  • Experience in an office setting
  • Strong attention to detail and commitment to quality
  • Self-motivated and able to work independently
  • Effective time management and organizational skills
  • Adaptability in a fast-paced, evolving environment
  • Excellent verbal and written communication skills
  • Ability to handle confidential information with discretion

Responsibilities

  • Open, sort, and distribute incoming mail and packages to appropriate departments
  • Handle and process live checks with 100%25 accuracy, including scanning and secure documentation
  • Perform accurate data entry and update tracking systems for mail and package deliveries
  • Digitize and archive important documents, ensuring accessibility and compliance
  • Collaborate with internal teams to ensure timely and accurate mail and document handling
  • Scan and digitize documents, package completed files into labeled boxes and return those boxes to designated shelving.
  • Follow all company policies and procedures related to data security and mailroom operations

Benefits

  • 18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement - up to $5,250 per calendar year for job-related coursework
  • Adoption Assistance Plan
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution
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