Client Services Associate (Mail and Office)

SPS-North America•Stamford, CT

6d•$20 - $21•Onsite

About The Position

This role supports daily mail, shipping, document services, and workplace operations to help employees stay productive and connected. The Associate receives critical deliveries and supports office services, playing an important role in ensuring day-to-day operations run efficiently. Every package delivered, shipment processed, and document completed contributes to a seamless workplace experience. The attention to detail and commitment to service help ensure employees have the resources and support they need to do their best work.

Requirements

Strong communication and customer service skills
Excellent organization and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Basic computer proficiency and ability to learn new systems
Ability to work independently and as part of a team
High School Diploma or equivalent required

Nice To Haves

2+ years of experience in mailroom, office services, shipping/receiving, logistics, or customer service preferred
Experience with package tracking and shipping systems preferred
Working knowledge of multifunction devices (MFDs) preferred

Responsibilities

Receive, track, sort, and distribute incoming mail and packages
Process outgoing mail and shipments
Maintain shipment tracking and chain-of-custody records
Respond to mail and package inquiries
Perform scanning, imaging, and basic copy/print services
Operate and maintain multifunction devices (MFDs), including replenishing paper and toner
Maintain an organized business service center
Assist with meeting room setups and office moves
Provide light facility support as needed
Support additional operational tasks and cross-functional coverage
Deliver professional service in all interactions
Build positive relationships with employees and internal teams
Handle sensitive information with discretion and professionalism