Print and Mail Services Clerk
About The Position
The Print and Mail Services Clerk is responsible for reviewing incoming print jobs with customers to ensure files are print-ready, establishing reasonable deadlines, and scheduling jobs to ensure all work is completed within those deadlines. This role involves handling multiple orders, prioritizing workload based on operational equipment and deadlines, and operating high-volume digital printers and wide format inkjet printers. The clerk will also perform preventive and routine maintenance on print and mail equipment, conduct quality control inspections, and maintain print requisition records in a SharePoint database. Additionally, the position includes receiving, processing, and delivering mail and packages, operating postage meters and shipping software, and performing bindery/finishing processes. Security is a key aspect, involving the operation of x-ray equipment on incoming mail and packages. The role also requires keeping daily records, working safely with proper personal protective equipment (PPE), and maintaining on-site attendance.
Requirements
- High School Diploma or GED equivalent required.
- Must have basic math skills, working with decimals and fractions.
- Prior experience and/or knowledge in mail center operations.
- Strong written and verbal communication skills.
- Organization and prioritization skills.
- Must be able to lift and/or carry up to 70lbs.
- Must be able to push/pull using a cart or hand truck up to 500lbs.
- Must be able to stand and/or walk up to 6.5 hours per day.
Nice To Haves
- Some college or vocational training preferred.
- Prior experience in print and bindery operations preferred.
- Basic to intermediate knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.) preferred.
- Basic to intermediate knowledge of Adobe Acrobat preferred.
- Familiar with Adobe Acrobat and/or Microsoft Office and Fiery Command WorkStation software.
Responsibilities
- Review incoming print jobs with customers to ensure files are print-ready (adjust as needed), establish reasonable deadlines, and schedule jobs to ensure all work is completed within those deadlines.
- Handle multiple orders and prioritize workload based on operational equipment and deadlines.
- Operate high-volume digital printers and wide format inkjet printers to complete customer orders.
- Perform preventive and routine maintenance on all equipment (print and mail) to ensure it remains in peak running condition.
- Perform quality control inspections of all printed output to ensure each job meets quality standards and meets customer expectations.
- Maintain print requisition records in SharePoint database, including acknowledgement and completion of orders.
- Perform bindery/finishing processes when required by print requisitions such as cutting, folding, scoring, laminating, padding, spiral binding, etc.
- Receive, process, and deliver incoming mail and packages from USPS, FedEx, UPS, etc.
- Operate postage meters for USPS mailing also use UPS WorldShip and/or FedEx Ship Manager for outgoing items.
- Operate x-ray equipment on all incoming mail and packages for security threats.
- Keep daily records for all incoming and outgoing items for recording purposes.
- Work safely, use proper personal protective equipment (PPE) and inspect areas for safety hazards.
- Regular and consistent on-site attendance is required.
- Perform other duties as assigned.
Benefits
- Medical
- Dental
- Life insurance
- Flexible Spending Accounts
- Short-term and Long-term Disability
- 401(k)
- Company-funded retirement contributions
- Paid Time Off
- Education & Development (including Tuition Reimbursement)
- Student Loan Repayment Assistance
- Voluntary Benefits including insurance for home, auto, vision and pets
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
