Print & Mail Technician

The Joint Commission•Oakbrook Terrace, IL

1d•$20 - $25•Onsite

About The Position

Under the general supervision and according to established policies and procedures, reproduces and finishes material using high-range photocopiers and finishing equipment. Performing tasks using mailing equipment and computer-based products. This position requires knowledgeable workforce to work independently to meet customer needs and ensure quality finished products.

Requirements

High school diploma or G.E.D.; or any combination of experience and education which provides desired knowledge, skill and ability required to perform the job.
Two years’ experience in the operation of reproduction equipment and office administration services work.
Principles, processes and equipment used in offset printing, graphics, duplicating and high-speed photocopying.

Nice To Haves

Knowledge and/or experience with computer-based programs such as UPS, Neopost and Neotrak.
Ability to generate monthly reports from programs.

Responsibilities

Operates high speed and office copiers, finishing and mail equipment.
Reproduces materials requiring advanced programming knowledge for complex specifications.
Responsible for all aspects of production through third party network services.
Utilize a computer and assigned software to design page layouts; set up and adjust artwork for print jobs and prepare jobs for printing.
Maintain the highest level of customer care with departments regarding the mailing of all hardcopy communications.
Demonstrate flexibility in satisfying customer demands.
Knowledge and/or experience with computer-based programs such as UPS, Neopost and Neotrak.
Ability to generate monthly reports from programs.
Receive, sort and distribute all outgoing and incoming mail and packages.
Single contact to respond to inquiries from customers regarding these activities.
Make recommendations to internal customers for special printshop requests.
Responsible for calling in service and meeting with technicians for mail room equipment vendors/contractors.
Processes overnight, secondary and UPS shipments.
Follow production workflow to produce high volumes of work.
Schedules, organizes, prioritizes, and reviews work assignments to assure timely, accurate, and effective completion.
Maintain inventory, logs and reporting documentation.
Provide support to other Office Services areas when needed.
Maintain a clean and organized print shop environment.
Perform a variety of shipping and receiving duties as assigned.