Office Service Specialist

K2 Services•Dallas, TX

11d•$22•Onsite

About The Position

The Office Service Specialist at Opensity Solutions delivers high-quality on-site administrative and operational support in a client office environment. The role supports smooth day-to-day operations across mail handling, copy and print production, reception, hospitality, facilities support, and general office coordination. As a front-line representative of Opensity Solutions, the Specialist provides customer service and helps maintain operational efficiency and a professional workplace experience for clients and visitors. Opensity Solutions provides managed services to law firms, financial institutions, and professional services firms. Its services include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting, and hospitality and facilities services. Its mission is to provide modernized technology platforms, elevated technology support, and valuable insights to help clients excel in their work.

Requirements

Strong customer service skills and a professional, client-focused attitude.
Ability to multitask and manage multiple responsibilities in a fast-paced environment.
Strong attention to detail and commitment to accuracy.
Ability to communicate effectively and professionally with clients, visitors, and team members.
Ability to resolve issues with tact, professionalism, and sound judgment.
Reliable, flexible, and team-oriented, with a strong work ethic.
Ability to lift or move up to 40 lbs as needed.
Ability to push, pull, or carry items using wheeled carts with loads up to 75 lbs.
Ability to stand, walk, bend, kneel, sit, and perform physical tasks throughout the workday.
At least 1 year of experience in customer service, administrative support, hospitality, facilities, or office services is preferred.

Nice To Haves

Basic proficiency with office equipment and Microsoft Office applications.
Experience in a corporate, professional services, or client-facing environment.

Responsibilities

Sort, meter, distribute, and track incoming and outgoing mail and accountable packages according to established schedules and procedures.
Handle and deliver mail and courier items accurately and on time, and keep mailroom materials and supplies organized and properly stored.
Complete copy, print, and scan requests accurately according to written instructions and client requirements.
Maintain production quality and timeliness; operate copy and print equipment and report technical issues or supply needs.
Answer incoming calls and route inquiries to the appropriate people or departments.
Greet and professionally announce visitors, provide courteous customer service, and assist with front desk operations and visitor management.
Coordinate the setup, maintenance, and readiness of conference rooms, meeting spaces, kitchens, and common areas.
Keep hospitality spaces clean, organized, and stocked; manage kitchen and office supply inventory and place orders as needed.
Support catering setup, meeting preparation, and general hospitality requests.
Assist with basic facilities tasks, including office moves, hanging signage or artwork, and maintaining office organization.
Monitor and report maintenance issues or equipment concerns to appropriate stakeholders.
Maintain the cleanliness and functionality of shared office spaces, including copy rooms and supply areas, and support general workplace upkeep.