Office Professional (Floater)

Centerstone•Bloomington, IN

About The Position

The Office Professional (Floater) is a full-time position based in Bloomington, with travel to Nashville, Spencer, and Martinsville locations. The role supports a welcoming service environment for people seeking behavioral health and/or co-occurring services. It involves greeting clients, scheduling and tracking clinical staff appointments, maintaining client data, collecting co-pays, responding to communications, supporting telehealth, and organizing office records and forms. The employee may also cross-train and cover duties of other support staff positions during absences, as assigned by the Office Coordinator.

Requirements

High school diploma or GED.
Effectively communicate in writing, verbally, in person, and virtually.
Basic computer literacy skills.
Organizational skills.
Critical thinking skills.

Nice To Haves

One to three years of administrative experience preferred.
Knowledge of Excel, Outlook, Zoom, and Skype preferred.
Knowledge of Avatar preferred.
Strategic scheduling skills.

Responsibilities

Greet clients with a personable and positive attitude.
Schedule and status clinical staff appointments.
Obtain and update client data and collect co-pays.
Answer phone calls, emails, and other electronic messages quickly and efficiently.
Use telehealth to extend care when clinical staff and clients are not in the same place at the same time.
Collect, fill, and organize office documents, records, and forms.
Cross-train and perform duties of other support staff positions to cover absences, as assigned by the Office Coordinator.