Office Professional (Floater)

Centerstone•Bloomington, IN

1d•$14 - $20•Onsite

About The Position

Centerstone is a nonprofit behavioral health system that provides care in a variety of settings. This full-time position is based in Bloomington and includes travel to the Nashville, Spencer, and Martinsville locations. The Office Professional supports a welcoming service environment for people seeking behavioral health and/or co-occurring services. The role handles client scheduling and data, collects co-pays, responds to communications, supports telehealth, and maintains office documents and records. The employee may cross-train and cover duties of other support staff during absences as assigned by the Office Coordinator.

Requirements

High school diploma or GED.
Ability to communicate effectively in writing, verbally, in person, and virtually.
Organizational skills.
Critical-thinking skills.

Nice To Haves

One to three years of administrative experience.
Basic computer literacy; knowledge of Excel, Outlook, Zoom, and Skype preferred.
Strategic scheduling skills; knowledge of Avatar preferred.

Responsibilities

Greet clients with a personable and positive attitude and promote a welcoming service environment.
Schedule and status clinical staff appointments.
Obtain and update client data and collect client co-pays.
Respond quickly and efficiently to phone calls, emails, and other electronic messages.
Use telehealth to extend care when clinical staff and clients are not in the same place at the same time.
Collect, fill, and organize office documents, records, and forms.
Cross-train and perform duties of other support staff positions to provide coverage during absences, as assigned by the Office Coordinator.