Office Operations Manager

Brigham Young University • Provo, UT

2d

About The Position

The Office Operations Manager leads the day-to-day execution and continuous improvement of Finance and Human Resources operational center services for BYU’s College of Computational, Mathematical, and Physical Sciences. The role ensures efficient, accurate, and compliant delivery of financial transactions, student employment processes, payroll-related activities, and other administrative services that support the College’s mission. Working collaboratively with the HR Manager and under the strategic direction of the Finance Business Partner, the Operations Manager translates college priorities into effective transactional processes and outcomes.

The manager coordinates business processes across departments, works with department business managers to promote consistent practices, provides training and operational guidance, and supports compliance and accountability for financial and HR transactions throughout the College. The position supervises 5–6 student HR/Finance Operations Specialists, providing leadership, training, and oversight to support high-quality service, operational consistency, and continuous improvement. In collaboration with college leadership and departmental business managers, the manager helps standardize processes, resolve operational challenges, and implement improvements that enhance efficiency, compliance, and service.

Requirements

• Firm commitment to the mission of BYU.
• Bachelor’s degree in Accounting, Finance, or a business-related area plus one year of related work experience, or an equivalent combination of education and experience.
• Knowledge of financial analysis, budgeting, general accounting, purchasing, and operational business practices.
• Ability to organize, prioritize, coordinate, and manage multiple projects and competing deadlines.
• Excellent oral, written, and interpersonal communication skills.
• Strong analytical, problem-solving, and critical-thinking skills, including the ability to make sound independent judgments and decisions.
• Ability to train students and staff on finance functions.
• Ability to maintain professionalism, accuracy, attention to detail, and confidentiality when handling sensitive financial and personnel information.
• Ability to work independently with minimal supervision and collaborate effectively with Finance, HR, faculty, staff, and campus partners.
• Proficiency with HR and financial systems, reporting tools, Microsoft Office applications, and other business software.
• Ability to analyze operational processes, identify inefficiencies, and implement continuous process improvements.
• Knowledge of HR operations, employment processes, and applicable university policies and procedures.
• Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend to be hired and remain in the position.
• All employees are required to abide by the university’s Honor Code and Dress & Grooming Standards.

Nice To Haves

• Bachelor’s degree in accounting or finance plus three to five years of professional experience in bookkeeping, accounting, payroll, payables, or related work, or an equivalent combination of education and experience.
• Ability to manage teams by supervising, coaching, and developing student employees or support staff.
• Experience coordinating hiring, onboarding, payroll, or personnel transactions.
• Strong organizational and project management skills, including the ability to coordinate multiple operational priorities.

Responsibilities

• Review and approve expense transactions, procurement requests, and purchasing card activity.
• Prepare budget adjustments, journal entries, and financial documents for review and submission.
• Monitor financial transactions across departments to identify compliance risks, operational gaps, and opportunities for standardization.
• Serve as the primary resource for department business managers on financial transactions, procedures, and university policies.
• Oversee student employment operations, including hiring, onboarding, contracts, payroll, and position management.
• Process personnel actions, including contractor payments, honorariums, bonuses, scholarships, fellowships, temporary workers, REUs, and Talmage Internships.
• Create job requisitions, maintain employment templates and contracts, and ensure HR transactions comply with university policies and applicable regulations.
• Monitor student pay rates and implement approved pay scale changes.
• Supervise, train, and mentor a team of 5–6 student HR/Finance Operations Specialists.
• Assign workloads, coordinate schedules, and monitor performance to support efficient operations and excellent customer service.
• Establish standardized procedures and provide ongoing coaching to promote accuracy, productivity, and consistency.
• Provide operational guidance to department business managers and administrative staff on consistent application of university policies and procedures.
• Administer HR and financial systems, maintaining data integrity and operational effectiveness.
• Develop and maintain operational reports, dashboards, and compliance reports.
• Partner with Finance and HR leadership to standardize, document, and improve college-wide processes and workflows.
• Monitor HR and financial activities for compliance with university policies, applicable laws, and regulatory requirements.
• Maintain accurate documentation and internal controls to support audit readiness and operational accountability.

Benefits

• 401k; BYU automatically contributes 8% at no cost to the employee, and contributes an additional 4% if the employee contributes 5%.
• 13 paid holidays, 22 days of paid vacation, and 12 sick days accrued annually.
• Employee assistance program available to the employee and household members.
• Tuition benefits for employees and eligible family members.
• Access to athletic facilities.
• Medical and dental benefits.
• Short- and long-term disability benefits.
• Paid parental and maternity leave.
• Wellness Program.
• Free on-campus parking.
• Free UTA passes for employees, spouses, and qualified dependents.
• Discounts at the BYU Store and for many BYU events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager